콜센터 Jobs

I run a boutique creative agency at the intersection of Web3, AI, photo-video production, and podcast creation. The next phase of our growth is to bring in an energetic business-development intern who can help me turn warm interest into signed projects. English communication proficiency is non-negotiable; you will be speaking with founders, marketing heads, and creators from day one. If you already understand Web3 or have sales experience, that is a bonus, but I am happy to train the right person on industry specifics as long as your spoken and written English is polished and confident. Your role will revolve around: • Researching and qualifying leads that need content production or Web3/AI integration • Scheduling and running discovery calls • Coordinating proposals and f...

My business receives a small yet steady flow of customer-service calls each week and I need those conversations handled smoothly from Ho Chi Minh City. You will pick up the phone in both English and Vietnamese, help the caller resolve simple queries when possible, then record concise notes in a shared call log so I can track every interaction. For now the workload is about one hour spread across the week, but it will grow as the venture scales, so I’m counting on someone who can work independently and stay organised without constant oversight. Core duties • Answer customer-service inquiries promptly in English and Vietnamese • Take clear, timestamped messages and enter them in the call log • Schedule follow-up appointments directly into my online calendar when ...

I’m looking for a reliable person who can pick up my business line whenever I’m unavailable and handle general-inquiry calls in a courteous, professional manner. Expect no more than one call a day on average, so this is truly light-volume work; nevertheless, each caller must feel they’ve reached a polished, well-run office. *I need you to act as a credible reference for future employers Here’s what I need from you: • Answer the call using my templates (I’ll provide the exact wording). • Note the caller’s name, contact details, and the reason for calling. • Email or text me the call summary right after you hang up. Because these are general inquiries, you won’t need deep industry knowledge; a clear speaking voice, attentive...

I need a technician who knows FreeSWITCH inside-out to set up an automated voice-broadcasting system that will deliver a single marketing message to a list of contacts I will supply. The list arrives clean and ready for import, so your focus is the server build, dial-plan logic, and campaign workflow, not data cleansing or list generation. Here’s what I’m after: the call engine must pick numbers from my CSV, play one pre-recorded promotional message, handle basic call outcomes (live answer vs. voicemail) and generate a concise completion report with call status statistics. No per-recipient personalisation is required; the same audio goes to everyone, keeping the logic straightforward. I already have a VPS available; you are welcome to recommend tweaks to its specs if FreeSWIT...

I’m looking for a reliable partner to run a full-service customer support operation for three distinct sectors. The core assignment is to keep satisfaction high by resolving questions quickly and professionally across every contact channel my customers prefer. Scope of work • Channels: Inbound calls, outbound calls, and live chat support • Industries served: E-commerce, healthcare, and telecommunications You will supply the agents, telephony / chat software, quality monitoring, and regular performance reports (KPIs such as response time, first-call resolution, CSAT). I’ll provide product knowledge bases and escalation paths; you keep the lines staffed, ensure data security, and refine scripts as we learn. Please outline your team size, language capabilities, ...

(Castellano nativo es requisito imprescindible) Buscamos a un profesional con excelentes dotes de comunicación y capacidad de empatía para realizar una campaña de concienciación e información dirigida a un nicho específico de negocios en Málaga El objetivo no es vender. No hay un cierre de venta, ni solicitud de datos, ni registros. Nuestra misión es informar a los negocios sobre un cambio reciente en la normativa sanitaria que les afecta directamente y que muchos desconocen hasta que reciben una inspección de sanidad Responsabilidades: Realizar llamadas salientes a partir de un listado proporcionado (Base de datos propia). Utilizar nuestra centralita virtual (proporcionamos acceso y formación básica). Inf...

Necesito incorporar a un agente de atención al cliente que pueda gestionar soporte telefónico de forma remota. Qué harás • Atender llamadas entrantes y salientes relacionadas únicamente con consultas generales. • Ofrecer respuestas claras y cordiales en español y portugués, manteniendo siempre un tono profesional. • Registrar cada interacción en nuestro CRM y escalar incidencias cuando sea necesario. Lo que busco • Experiencia previa en call center o soporte telefónico. • Dominio fluido de español y portugués; se valorará cualquier idioma adicional. • Conexión a internet estable y espacios libres de ruido para trabajar. • Disponibilidad para coor...

About the Role We’re looking for a highly organized, professional, and self-motivated Virtual Administrator / Call Center Representative to manage the intake of applications across our platform. This role is ideal for someone with experience working in a virtual call center environment, where handling high volumes of inbound and outbound calls is part of the daily workflow. You’ll serve as the first point of contact for applicants, assisting them throughout the process while ensuring a smooth, efficient, and professional experience from start to finish. This position is ideal for someone who is detail-oriented, tech-savvy, comfortable communicating by phone, and thrives in a structured remote work environment. Key Responsibilities Make and receive inbound/outbound calls with a...

I’m looking for a reliable person who can pick up my business line whenever I’m unavailable and handle general-inquiry calls in a courteous, professional manner. Expect no more than one call a day on average, so this is truly light-volume work; nevertheless, each caller must feel they’ve reached a polished, well-run office. *I need you to act as a credible reference for future employers Here’s what I need from you: • Answer the call using my templates (I’ll provide the exact wording). • Note the caller’s name, contact details, and the reason for calling. • Email or text me the call summary right after you hang up. Because these are general inquiries, you won’t need deep industry knowledge; a clear speaking voice, attentive...

Call Center Ve Canlı destek Personeli arayışımız bulunmaktadır. 18 - 35 yaş arası, deneyimli veya deneyimsiz Eğitim mevcuttur. Çalışma Şartları Pozisyon:Çağrı merkezi Çalışma Modeli: Home office (Uzaktan) 18 - 35 yaş arası, deneyimli veya deneyimsiz Call Center Ve Canlı destek Personeli arayışımız bulunmaktadır. Çalışma Şartları Çağrı merkezi için Gerekli ekipmanlar : Bilgisayar kulaklık ve Ethernet kablosu. Çalışma saatleri: 09.30 – 18.30 Toplamda 90 dakika mola hakkınız bulunmaktadır blok olmayacak şekilde kullanabilirsiniz Sabit izin günü: Pazar Görev Tanımı: Çağrı merkezi personeli; markanın mevcut veya potansiyel müşterilerini bilgisayar aracılığıyla, mikrofonlu kulaklık kullanarak arar. Temel...

I need a complete VoIP call-center setup that plugs seamlessly into my Bitrix24 account. The platform must handle 20 simultaneous users split between Sales and Customer Support while remaining easy for agents to learn and inexpensive to run. Key requirements • Tight Bitrix24 integration: click-to-call, screen-pops, automatic CRM logging, live dashboards and wallboards viewable inside Bitrix24 so supervisors can track queue metrics in real time. • Multilingual handling: English and Polish ready at launch, with the system structured so a third language can be added without major rework. • AI assistance: automatic call summarisation pushed to the CRM record after every interaction plus an inline quality-control engine that flags poor audio or network issues and scores ca...

Buscamos desarrollador/a experto/a en GoHighLevel, automatizaciones e inteligencia artificial para crear un sistema avanzado de captación, seguimiento y conversión de leads. Necesitamos desarrollar las siguientes funcionalidades: * Integración de leads desde Meta Ads y Google Ads * Integración Click to WhatsApp * CRM completo dentro de GoHighLevel * Pipelines comerciales automatizados * Automatizaciones de WhatsApp * Respuesta automática a leads * Seguimiento automático de clientes potenciales * Confirmación y recordatorio de citas * Automatización de no-shows * Reactivación automática de leads y clientes antiguos * Integración con calendarios y agendas * IA conversacional para responder mensajes automáti...

I’m expanding our customer support team and need a friendly, articulate telecaller who can handle general inquiries and assistance from home on a flexible, part-time schedule. You’ll be the first voice our customers hear, so a calm tone, clear English, and patient attitude are essential. I will supply a detailed call script, comprehensive training materials, and live shadow sessions to get you fully comfortable before you take your first call. All conversations revolve around basic product information, order status checks, and simple troubleshooting—nothing highly technical. Your job is to listen carefully, follow the script where it fits, note any issues that need escalation, and log each interaction accurately in our CRM. You must meet the standard home-office require...