Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.
These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.
Here’s some projects that our expert Customer Service Specialist made real:
- Interpreting services in multiple languages
- Lead generation and virtual assistance
- Site verification across different countries
- Product testing on global scale
- Field research projects
- Merchandise supervisors
The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!
91,030 건의 리뷰 기록에서, 저희 프리랜서( Customer Service Specialists )에 대한 거래선 측의 평가는 별점 5점 만점에 4.86점입니다.Customer Service Specialists 분야 채용
Overview Customer Experience is at the forefront of everything we do! We strive to understand and proactively anticipate the needs of our clients while building loyalty to our platform and community. As a Customer Service Specialist, B2B & B2C, you have a passion for delivering high-quality customer service, going above and beyond to build trust, support and loyalty to our platform. In this role, you will be responsible for ensuring that our B2B clients (Dispensaries and Delivery Clients) are able to successfully utilize all aspects of our platform to maximize their customer service and sales initiatives. You will surprise and delight our clients by taking ownership of any reported issues and ensure they are resolved to the clients satisfaction. You will field and efficiently diagno...
I am looking for a freelancer who can help me with hosting equipment in Slovakia. Here are the details of the project: Hosting Equipment Needed: -Phones Brand or Model of Equipment: - Samsung Galaxy Ideal Skills and Experience: - Experience in setting up phones - Familiarity with Android phones You must live in Slovakia. Your responsibilities for this project, once the equipment is set up, will be very minimal (e.g. carrying out small tasks like resetting our phones and purchasing sims, making sure the phone is online for us to connect remotely etc) It's a great way to earn some passive income. We pay a monthly fee of 100 USD. You would be hosting 1 android phone. We work alongside a compliance company that monitors mobile ads around the world for mobile operators (like Orange, ...
We are seeking a reliable and efficient Virtual Personal Assistant to assist with various administrative tasks. The ideal candidate will be proficient in email management, have experience creating accounts on freelancing platforms like Fiverr, Upwork, Freelancer, etc., and be comfortable using ChatGPT to communicate with potential clients. Responsibilities: Email Management: Organize and respond to emails. Draft and send professional emails on behalf of the employer. Manage and prioritize incoming emails efficiently. Freelancer Account Creation: Create and set up profiles on freelancing platforms like Fiverr, Upwork, Freelancer, etc. Develop appealing and professional gig descriptions. Communication Using ChatGPT: Reach out to potential clients and respond to inquiries. Engage in con...
We are a progressive and inclusive platform seeking passionate individuals to join our team as Intimacy Coaches. Whether you are an experienced professional or a newcomer to the field, we welcome individuals with a genuine interest in fostering open conversations around intimacy and relationships. Responsibilities: 1. Engage in Open and Non-judgmental Conversations: Facilitate discussions on a wide range of topics related to intimacy, relationships, and personal development. Create a safe and non-judgmental space for clients to express themselves. 2. Provide Guidance and Support: Offer insights, advice, and support to clients seeking assistance with relationship challenges, communication issues, and intimate concerns. Utilize active listening skills to understand clients' unique si...
Front Desk Call Handler for Clinic in Delaware - We are currently seeking a female candidate to handle front desk calls for our clinic in Delaware. - This is a full-time position with expected working hours of 40 hours per week. - The ideal candidate for this role would have mid-level experience in handling front desk /reception calls. - Responsibilities include answering phone calls, scheduling appointments, and providing general information to patients. - Strong communication and customer service skills are required. - Familiarity with medical terminology and the healthcare industry is a plus. - The candidate must be able to multitask, prioritize tasks, and work in a fast-paced environment. - Attention to detail and the ability to maintain confidentiality are essential. - If y...
Our company is looking for a virtual assistant who can help me develop and maintain relationships with brands and suppliers. Tasks: - Call management and correspondence - Scheduling meeting on Zoom Specific Brands and Suppliers: - We have specific brands and suppliers in mind that I would like assistance with Communication Guidelines: - We have a specific strategy that I would like the virtual assistant to follow
I am looking for virtual assistants to help with various administrative tasks for my business. The ideal candidate should have experience in handling administrative duties and be able to work independently. Tasks will include: - Data entry and management - Email and calendar management - Creating and updating spreadsheets - Researching and compiling information - Scheduling appointments and meetings I anticipate needing assistance for 10-20 hours per week, but this may vary depending on workload. The virtual assistant should be able to commit to this time frame and be flexible with their availability. As for the time zone, any time zone is fine as long as the virtual assistant is able to meet deadlines and communicate effectively. It is important that they are responsive and available ...
ALICOR is seeking a freelance nutritionist with an intermediate knowledge in health-related products, specifically supplements. We aim to export these high-quality products from Australia to Malaysia. The nutritionist will work on a contract basis to provide customer service for a duration of 3-6 months. Ideal Skills and Experience: - Strong understanding of health-related products and their benefits - Knowledge of supplements and their usage - Excellent customer service skills - Ability to communicate effectively with clients - Experience in working with international clients and understanding cultural differences - Detail-oriented and organized to ensure smooth operations during the export process.
Virtual Assistant Tasks: - Call handling and administrative tasks - Social media management - Research and data entry Hours per week: - As we go Preferred method of communication: - Email - Phone - Chat messaging Ideal skills and experience: - Strong organizational and administrative skills - Excellent communication skills - Proficient in social media management - Detail-oriented with a strong attention to accuracy - Ability to handle multiple tasks and prioritize effectively
virtual assistant services required includes product research, product listings, customer service, social media management, online marketing tools and social media platforms. Should have experience in all of these areas and should be confident in skills and expertise in all required fields
Our company is looking for a virtual assistant who can help me develop and maintain relationships with brands and suppliers. Tasks: - Call management and correspondence - Scheduling meeting on Zoom Specific Brands and Suppliers: - We have specific brands and suppliers in mind that I would like assistance with Communication Guidelines: - We have a specific strategy that I would like the virtual assistant to follow
I am looking for a talented copywriter who specializes in adult content to help me create engaging conversations via chat. Specific requirements: - The project involves writing content for an adult-themed website. - I have specific themes and topics that I want the content to focus on. - I prefer a casual and conversational tone of voice for the content. Skills and experience required: - Proven experience in writing adult content, preferably for websites. - Strong understanding of the adult industry and the ability to write compelling and engaging content within this niche. - Excellent command of language and grammar, with the ability to adapt writing style to suit different themes and topics. - Ability to write in a casual and conversational tone while maintaining professionalism and...
Job Description: Somali and English speaking Customer Service and Social Media Manager CDLCITY, a reputable and thriving truck driving school, is currently seeking a highly skilled and dedicated individual to join our team as a Somali and English speaking Customer Service and Social Media Manager. This is a remote position, and we welcome candidates from any location. As a Customer Service and Social Media Manager at CDLCITY, you will play a pivotal role in providing exceptional customer support and managing our robust social media presence. We are looking for an individual who is fluent in both Somali and English, possesses excellent communication skills, and has a passion for delivering outstanding customer service. In this role, your responsibilities will include: Customer Service As...
Title: Call Answering Description: - I am looking for a freelancer to handle my call answering needs. - The project requires answering less than 10 calls per day during business hours. Ad hoc as calls come through, currently low volumes (2-3 per day) but, will increase. - The ideal candidate should have experience in customer service and be able to provide excellent customer support. - The calls to be answered will primarily be related to appointments and general customer service inquiries. - The freelancer should be able to handle customer inquiries professionally and efficiently. - Knowledge of the company's products and services is essential and will be provided. - The freelancer should have strong communication skills and be able to provide accurate and timely information to cu...
Title: Hiring a Salesperson for IT Company I am looking to hire a salesperson with expertise in IT Sales to represent our information technology company. The project will require approximately 2 to 3 hours of work. Skills and Experience: - The salesperson should have a specific expertise in IT Sales. - They should be skilled in both finding new leads and closing sales. - Familiarity with networking and security in the IT industry is a plus. Target Region: - The salesperson will be primarily targeting the local market. Please note that this project requires a salesperson who can effectively promote and sell our IT products and services in the local market.
We are seeking open-minded individuals/couples to participate in trial counselling sessions aimed at fostering personal growth and learning. Topics: Relationships, Intimacy and Sexuality (Breaking away from stigma on taboo topics/practices) Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, present, and future - Readiness to explore and try techniques or...
We are a progressive and inclusive platform seeking passionate individuals to join our team as Intimacy Coaches. Whether you are an experienced professional or a newcomer to the field, we welcome individuals with a genuine interest in fostering open conversations around intimacy and relationships. Responsibilities: 1. Engage in Open and Non-judgmental Conversations: Facilitate discussions on a wide range of topics related to intimacy, relationships, and personal development. Create a safe and non-judgmental space for clients to express themselves. 2. Provide Guidance and Support: Offer insights, advice, and support to clients seeking assistance with relationship challenges, communication issues, and intimate concerns. Utilize active listening skills to understand clients' unique si...
Your primary responsibility is to provide day-to-day administrative support to the department. This position will perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to the Director, managers and employees, assisting in daily office needs and managing the department's general administrative activities. ESSENTIAL DUTIES AND RESPONSIBILITIES: These tasks are typical for this position and may include, but are not limited to the following: Primary support for an individual or all department staff. Greets and directs department visitors. Provide excellent customer service. Answer phones; screen and route calls to appropriate personnel. Organize calendar individual or multiple calendars Compose and type correspondence an...
Project Description: Urgent need for customer service support Skills and Experience: - Excellent phone communication soft skills ( Preferably British / American Accent ) - Strong abilities to solve customer claims - Patience and empathy towards customers - Ability to handle high-pressure situations Customer Service Support Needed: - Phone support, Chat Support, Email Support and also place order on behalf of the customer if needed - Providing assistance and resolving customer queries over the phone Operating Hours for Customer Support: - M-F: 10:00AM - 4:00PM EST, Sat: 10:00AM - 1:30PM EST Note: - The ideal candidate should be available during business hours to handle customer queries via phone - Candidate should be freelancer not from any agency or company - Candidate from India wil...
Become a virtual assistant specializing in document verification for our online platform. Your role includes scrutinizing company papers, identifying errors, and maintaining a well-organized digital filing system. Strong organizational skills and a commitment to accuracy are essential in this virtual assistant position.
I am looking for a sales representative to join our sports agency team. Conduct meetings and presentations via [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and Conditions]. Explaining our agency and marketing values to high school parents and athletes seeking recruiting help Experience Level: Intermediate Primary Goal: Sign clients to our products and services- custom player websites and recruiting assistance for college scholarship offers. FREELANCER MUST BE ABLE TO READ, SPEAK AND WRITE CLEAR ENGLISH. MUST SEND VOICE SAMPLE WITH ENTRY TO BE CONSIDERED Responsibilities - Representing and promoting our sports agency to potential clients - Building and maintaining relationships with high school athletes and their families - Providing gui...
Job Title: Virtual Assistant - Real Estate Lead Generation Specialist Job Description: We are seeking a highly motivated and organized Virtual Assistant with a passion for real estate to join our team. The primary responsibility of this role is to identify and connect with motivated sellers in the real estate market. The successful candidate will play a crucial role in helping us acquire properties within a specified price range and time frame. As a real estate investor, my primary focus is on identifying valuable investment opportunities and acquiring properties within specific parameters. To enhance the efficiency and effectiveness of this process, I am actively seeking a dedicated and highly motivated Virtual Assistant to become an integral part of my team. This role requires a stron...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome the perennial lack of data (let alone quality data) to support effective decision-making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Arrive at the location at least one hour before the appointment with the subject company and make sure you have arrived at the correct location. • Take pictures of the subject company and its vicinity, as per Confirm...
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Mount Colah, 2079 Australia. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.
Project Title: VRBO Customer Support Customer Support Type: - Phone Support - Email Support - Live Chat Support Training and Knowledge Requirements: - Basic training is sufficient Hours of Support Needed per Week: - 10-20 hours Job Description: We are seeking a customer support representative to handle administrative tasks for our VRBO platform. The ideal candidate should have experience in providing phone, email, and live chat support to assist our clients with their inquiries and concerns. Basic training will be provided, so no extensive training or specific knowledge requirements are necessary. The candidate should be available to work 10-20 hours per week to ensure prompt and efficient customer support. Excellent communication skills and attention to detail are essential for this r...
I am seeking a responsible individual to provide support and assistance to a patient with a critical and life-threatening disease. The freelancer will be required to accompany the patient to doctor visits on a daily basis. Specific Instructions: - In-person availability is essential for this role. - The freelancer must have a keen attention to detail and the ability to ask relevant and curious questions to the doctor. Qualifications: - At least a graduate in any field. - Proficiency in calculations and common sense is crucial for this role. - Observation skills Overall, I am looking for a dedicated individual with prior experience in managing projects of any kind (any field), and someone who believes in sticking to the processes and practices, and builds them up as the projec...
freelancer Bidder We are looking for a long-term freelancer to join our team. We need a skilled individual who can handle various tasks with clients Skills and Experience: communicationwith all clients we have social media agency so we want to work on freelancer website and we need person which handle all clients and bidding Fluency in multiple languages is a plus. Budget and Timeline: - Budget: We have a flexible budget and are willing to discuss compensation based on skills and experience. - Timeline: As this is a long-term position, the timeline for completing each project will vary. We are looking for someone who can work efficiently and meet deadlines. If you are a talented freelancer with a diverse skill set and are looking for a long-term opportunity, we would love to hear f...
i have case study for job offer i need someone to help me on things 1. Based on the attached, you must create score cards for all agents. 2. Based on the score card, you must create action plan & PIP to enhance missing KPIs ( CSAT, AHT, FRT). 3. You can create the plan in a way that best reflects their skills as supervisor and style of thinking.
We are seeking a skilled and reliable Virtual Assistant to join our team at The Reliable Solutions Company, LLC. This is a permanent position for someone who can effectively handle email correspondence, respond to texts, make calls, and manage various administrative tasks. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to work independently. Responsibilities: Email Management: Respond to emails promptly and professionally. Organize and prioritize emails for efficient communication. Text Responses: Handle text messages promptly, conveying information accurately. Phone Calls: Make and receive calls on behalf of the company. Provide information and assistance as needed. Administrative Tasks: Assist in various administrative duties...
Hola tengo un pequeño emprendimiento y necesito quien me gestione a los clientes en Whatsapp que sea de Republica Dominicana. En promedio llegan unos 20 a 30 mensajes por dia, aveces menos Pago 60 USD por mes
Ich brauche jemand, der meine vielen Emails durchgeht, ordnet und so weit es geht beantwortet.
Wir suchen nach talentierten Freelancern, die Erfahrungen in der Automobilbranche haben und in der Lage sind, unser Videosystem in Autohäusern als ABO zu verkaufen. Als Freelancer werden Sie Mitglied unseres Vertriebsteams und sind verantwortlich für die Gewinnung von Autohäusern als Kunden. Ihre Hauptaufgabe besteht darin, potenzielle Kunden zu identifizieren, sie über die Vorteile unseres Videosystems zu informieren und sie für den Abschluss eines Abonnements zu gewinnen. Wenn Sie über ausgezeichnete Verkaufsfähigkeiten, gute Kenntnisse der Automobilbranche und eine hohe Motivation verfügen, dann möchten wir Sie in unserem Team begrüßen. Wichtige Fähigkeiten: - Erfahrung im Vertrieb von Produkten oder Dienstleistungen ...
I am seeking a USA package forwarder who lives in any one of these states (California, Texas, Illinois, Ohio, Michigan, Florida and New York) who specializes in international shipping. I prefer DHL/FedEx as the shipping carrier for the packages, and will need assistance with any type of items being shipped. This means that the forwarder should have experience dealing with items of varied sizes, weights and shapes, along with any additional custom documentation needed. The forwarder should also be able to provide specialized services such as reshipping within the US. I am looking for a forwarder who can provide fast, reliable, and secure shipping solutions. I need someone on the mainland USA to receive packages, that can only be delivered within USA. I then need this product repacked (su...
Project Title: VRBO Customer Support Customer Support Type: - Phone Support - Email Support - Live Chat Support Training and Knowledge Requirements: - Basic training is sufficient Hours of Support Needed per Week: - 10-20 hours Job Description: We are seeking a customer support representative to handle administrative tasks for our VRBO platform. The ideal candidate should have experience in providing phone, email, and live chat support to assist our clients with their inquiries and concerns. Basic training will be provided, so no extensive training or specific knowledge requirements are necessary. The candidate should be available to work 10-20 hours per week to ensure prompt and efficient customer support. Excellent communication skills and attention to detail are essential for this r...
Title: VRBO Customer Support Summary: We are seeking a customer support specialist to handle administrative tasks for our VRBO (Vacation Rental By Owner) platform. The ideal candidate will have experience in providing phone, email, and live chat support to assist customers with their inquiries and concerns. Responsibilities: - Handle incoming customer inquiries and provide timely and accurate responses - Assist customers with booking and reservation-related issues - Resolve complaints and conflicts in a professional and courteous manner - Collaborate with other team members to ensure customer satisfaction - Maintain a high level of knowledge about the VRBO platform and its features Skills and Experience: - Proven experience in customer support, preferably in the vacation rental or hospi...
Looking for a professional driver for a car, for both specific events and ongoing service. Ideal Skills and Experience: - Valid driver's license and clean driving record - Extensive experience in driving cars - Excellent knowledge of traffic rules and regulations - Strong communication and customer service skills - Ability to effectively navigate through different routes and handle unexpected situations - Flexible availability for more than 20 hours per week Drive our Clients to Airports, Scheduled meetings in a safe, comfortable and professional manner Maintain Cleanliness of the vehicle at all time Vehicle will be provided Making sure that both the inside and outside of the car are always clean and aesthetically appealing. This can involve polishing the exte...
I am in need of Educational verification services for my pre-employment vetting process. Skills and Experience Required: - Experience in conducting education verification checks - Familiarity with the educational system and institution in The University of South Alabama (307 N University Blvd, Mobile, AL 36688), United States. Additional Information: - Attention to detail and accuracy are crucial in ensuring the accuracy of the verification process. Candidate Volume: - The project involves vetting 1-5 candidates. Please note that this project does not require additional verification services such as drug testing, credit checks, or social media screening.