Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
- Scheduling appointments and providing tech support
- Verifying customer accounts via data research
- Language interpreters to provide support locally
- Handling social media interactions with customers
- Managing merchandise in physical stores
- Assessing product pricing in foreign markets
- Responding to customer emails in multiple languages
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
135,182 건의 리뷰 기록에서, 저희 프리랜서( Customer Support Specialists )에 대한 거래선 측의 평가는 별점 5점 만점에 4.87점입니다.Customer Support Specialists 분야 채용
I am looking for a reliable virtual assistant to manage tasks for me. The primary task is to manage my social media accounts, but I'd be open to exploring other duties as we go along. I am open to suggestions when it comes to a timeline, as I don't have a requirement but would like the tasks to be completed in a timely manner. The information that I provide to the virtual assistant will be mostly verbal.
Hi, I'm looking for an experienced, full-time virtual assistant to help me with a wide range of tasks. You must have experience in accounting software (like XERO or MYOB), and SHOPIFY. You must be based in the Philippines. Hours are 10-5pm and 8-11pm Melbourne Australia time Monday to Saturday. 3 month trial, after that salary goes to $500AUD per month and bonuses.
I am looking for a freelancer to help me with a project. I need to translate an image from English into Malay. I do have a source file containing the text, so the project should be relatively straightforward. The translator should be able to provide the translation in JPEG format.
I am looking for a Beginner Virtual Assistant to assist me with administrative tasks. The ideal candidate should have basic knowledge and experience related to the virtual assistant field. They should also be comfortable using technology, digital tools, and software if necessary. The Virtual Assistant should be able to perform basic administrative tasks such as scheduling appointments, responding to emails, and creating documents. You should also be able to complete related tasks and projects as they arise. Attention to detail and excellent organizational skills are a must. It is important that the Virtual Assistant be a self-starter who is reliable, efficient, and committed to producing quality work in a timely fashion. If you have the ability to work independently and remain composed ...
Virtual assistant with Real estate experience
Hello, I need a freelancer who can help confirm an address locally in Luanda, Angola. Further details will be provided after the proposal.
Here are some of the job roles associated with a general virtual assistant and a virtual business consultant: General Virtual Assistant: Administrative Assistant: An administrative assistant virtual assistant provides administrative support to clients, including scheduling appointments, managing emails, making travel arrangements, and preparing reports. Customer Service Representative: A customer service virtual assistant interacts with customers via email, phone, or chat to resolve issues, answer questions, and provide support. Social Media Manager: A social media virtual assistant manages clients' social media accounts, including creating and scheduling posts, responding to comments, and monitoring analytics. Content Writer: A content writer virtual assistant creates content fo...
I want someone who’s ready and willing to dedicate few hours daily. Receiving phone calls and answering emails
|| As we prepare to open an office in Bali, Indonesia, we are looking for several people to join our team || Currently, we are looking for: Experienced and talented fulltime (virtual) assistant. Someone with extensive virtual assistance experience, who is responsible, efficient, deadline-oriented, naturally flexible, and a quick learner. Extensive knowledge of; Microsoft Word Microsoft Excel Microsoft PowerPoint Fluent in the English language (speaking and writing) Content writing Email writing Basic graphic design skills (Photoshop) Profound knowledge of social media We are looking for a true multi-tasker who has many talents in this field and who is open to a long-term relationship. Our business; We are an international busine...
Hi, I want to hire two female assitant to do various task as per requirement. Will prefer who can work accordingl to my time. Female only.
I am looking for an experienced freelancer who can assist with lead generation. Specifically, I am looking for potential customers who are willing to make a purchase and provide credit card details. The primary goal is to help increase awareness and sales through lead generation. I need help collecting information and identifying potential customers who are interested in the product or services being offered. Experience gathering leads and working with customers is essential as pushing the wrong message could have a negative impact on the business. Furthermore, having great customer service and communication skills along with the ability to effectively market the product or services to the right people is key. The exact actions I need taken are collecting potential customer information...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We are seeking a Customer Care Executive to provide customer service and support to our clients. The candidate will be responsible for handling customer inquiries, complaints, and feedback through various channels such as email, phone, and chat. Key Responsibilities: • Respond promptly to customer inquiries and resolve any issues that arise. • Providing accurate and detailed information about products and services to customers. • Proactively reaching out to customers to ensure their needs are being met. • Collaborating with other teams to resolve complex customer issues. • Identifying opportunities for process improvement and providing feedback to management. • Meeting and exceeding customer satisfaction targets. Requirements: • Excellent communicatio...
Work on ecommerce businesses, do a variety of tasks that include copy paste and documentation/ internet and social media research.
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Description We are looking for a Virtual Assistant to provide administrative support to our team while working remotely. As a Virtual Assistant, you will perform various administrative tasks, including answering emails, Manage Leads. For this role, a strong Internet connection is required, along with experience using communication tools like Skype. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. Responsibilities Respond to emails and phone calls Schedule meetings Manage Leads Manage a contact list Prepare customer spreadsheets and keep online records Organize managers’ calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as first ...
I am a gay guy looking for someone to clean my bedroom on a regular basis. I have cats and a dog.
The ideal candidate will possess excellent communication and interpersonal skills and a strong ability to problem-solve and manage multiple tasks simultaneously. They must remain calm and professional in high-pressure situations and have a positive attitude toward customer satisfaction. In this role, the Customer Care Executive will also maintain accurate customer records, process orders, and escalate complex issues to the appropriate department or supervisor. They will be expected to provide timely and efficient resolution to customer inquiries and complaints while adhering to company policies and procedures. Salary & Benefits: A monthly salary of 550 USD Free accommodation provided by the company All travel and visa expenses will be borne by the company If you meet the qualificati...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer in Leeds who can visit 8 Burger King, Costa Coffee, Greggs, KFC, and other stores and report from the locations. We will pay for all the tasks completed successfully in our app and a bonus of USD 70 if the job is delivered perfectly. All photos within the task should be accepted and all prices for all items captured. Send us a message for more details!
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I am looking to hire a remote customer support team. They need to provide email support and should be available at all times. The customer base I am looking to support involves both existing and potential customers. The right candidate will have experience in providing customer support via email, as well as knowledge of customer service best practices and strategies. Additionally, they should be able to handle customer inquiries with high precision, speed, and professionalism. They need to provide fast and reliable responses in order to keep customers happy and increase customer retention. The chosen candidate should stay up-to-date on industry trends and constantly strive to stay ahead of the competition. Qualified candidates should possess the ability to resolve customer issues, handl...
I'm looking for an experienced virtual administrative assistant to take care of bookkeeping and general administrative tasks for my business. I already have systems and processes in place, so the individual should be familiar with general office software and accustomed to working in an organized, disciplined manner. My expectations are for this position to be an ongoing job with flexible hours that can be worked remotely. The tasks typically involve data entry and updates, calendar management, and bookkeeping processes. Someone with excellent communication skills, attention to detail, and technical ability is necessary. If this sounds like you, we'd love to hear from you.
As an art gallery owner, I am looking for someone to help me with my work. Specifically, I need assistance with customer support and administrative support. I am ready to get started right away, but I am still working out some of the details and do not have any documents to review. This could involve marketing, design, layout, photographs, illustrations, or digital artwork - depending on what the successful candidate has to offer. I am looking for someone who is passionate and articulate, who can help me bring my ideas to life! If you think you have what it takes, then apply today!
We are looking for commission based sales personnel. You will be provided with a list of B2B and B2C contacts to call and follow a pre-defined script. You will be asking various qualifying questions then if the person qualifies you will be arranging an appointment for them to speak with the sales team. We will provide reporting system and VoIP system for making the calls. As this role is commission based, there is no fixed or hourly fee. We are willing to pay up to $10 commission (depending on certain criteria) for every qualified lead and appointment set (our quality control team will review call recording for each lead submitted to make sure it has been qualified as per our requirements) Earning potential is down to the individual. (If you provide 10 qualified leads per week then you...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We are seeking a Customer Care Executive to provide customer service and support to our clients. The candidate will handle customer inquiries, complaints, and feedback through various email, phone, and chat channels. This is work from an office job, you will have to relocate to UAE and work from the UAE office. Requirements: • Excellent communication and interpersonal skills. • Experience in customer service or a related field preferred. • Proficiency in Microsoft Office and CRM software. • High school degree or equivalent experience. • Once selected, the candidate must be willing to relocate to the UAE. Please attach your CV. Thanks.
We are seeking a Customer Care Executive to provide customer service and support to our clients. The candidate will handle customer inquiries, complaints, and feedback through various email, phone, and chat channels. This is work from an office job, you will have to relocate to UAE and work from the UAE office. Requirements: • Excellent communication and interpersonal skills. • Experience in customer service or a related field preferred. • Proficiency in Microsoft Office and CRM software. • High school degree or equivalent experience. • Once selected, the candidate must be willing to relocate to the UAE. Please attach your CV. Thanks.
Hello Freelancers, I am pretty sure you are doing great. I am looking to build a custom AI bot for our e-commerce webstore in Shopify This AI bot should help the customer choose an UPS power backup system based on the requirement and environment. We are a company specialized in selling UPS power backup systems and batteries for UPS’s. Is this something that can be achieved? Can we build a AI bot that helps choose the customer best UPS system on our webstore? Looking forward.
I am currently located in the USA and working on PST time. I am actively searching for jobs and I am seeking someone who can assist me in submitting job applications on my behalf. Ideally, I would like to submit around 40-50 applications per day from Monday to Friday. I am looking for a freelancer or recruiter who can help me by submitting my job applications from an Excel job list file.
We are looking for experienced and motivated cold callers to join our team at Neru Lending. As a Cold Caller, you will be responsible for reaching out to potential customers, introducing them to our services, and generating leads for our sales team. Your responsibilities will include: Making outbound calls to potential customers to introduce Neru Lending and our services Identifying and qualifying leads through effective questioning and listening skills Scheduling appointments for our sales team to follow up with interested prospects Maintaining accurate and up-to-date records of all calls and leads in our CRM system Qualifications: Previous experience in cold calling and lead generation is preferred, but not required Excellent communication skills, both verbal and written Comfortable...
I am looking for a FEMALE customer support from INDIA, specialist to provide phone-based customer service for my business. The estimated number of customer inquiries I receive on a daily basis is under 10. It is important that the customer support agent be fluent in English. This role would require the agent to answer phone calls and emails from customers. The successful applicant should also be able to capture and maintain detailed records of customers’ inquiries and resolutions. This is a long-term, part-time position.
necesito un plugin o programa para windows el q me permita imprimir de cualquier programa en multiples impresoras tan solo con enviar a la predeterminada. programa similara a Multiprint port q sea compatible con windows 7 y windows 10 y win 11 para 64bits gracias
Hey there, Thank you for taking the time to read this post; I trust all is well with you. We are only interested in Americans who were born and raised in the United States of America. We have one audio assignment for you. The task at hand will take you about 2 hours and 25 minutes to complete. If necessary, we may ask you to repeat some work. Customer support experience is must. All you have to do is have a discussion with your friends or family members about the subjects we provide. Regards, Team Viyaan
We are looking for someone who can host and lead a simple video conference for us. We would like the video conference to take place over Skype, and to include both video and voice connection. We do not require the video conference to be recorded. This will be a 25-minute or less video conference.
We are working with a new international client who is developing certification relationships with international customers. I am looking for an account management professional to learn this industry and cultivate long term sales relationships with this client's customers. New account management will require ensuring the customer fully understands the products offered and follow up is consistent. Our in house account management will train the right candidate and equip them with the necessary skills to be successful.
This is an ongoing task in copywriting. Just in case if the word "copywriting" is unfamiliar to you, its the art of sales and persuasion through the written words. If you have experience in selling, thats great. But if you dont have an experience, you will get the training. Experience: - No experience required. - If you have experience in cold persuasion, its great. - Otherwise, we will train you. Pay: - type 1: 100 INR per hour - type 2: 20000 INR per project - type 3: 300 INR per script - type 4: 100 INR per improvement iteration - type 5: 10 INR per deliberate modification per improvement iteration - type 6: 1 great 5-star review per project Pay Release - type 1: 50% released weekly, remaining 50% released after project - type 2: released after project is comple...
Duties and responsibilities:Timely reply to customer inquiries and provide solutions to ensure the shortest possible response time. Job requirements:Able to communicate in writing in Romanian Daily wage: $40 /8 hours Address: Street: Brasov, Number: 25, City: Bucuresti, Postal Code: 061444, Country: Romania.
Check product updates Get products into multiple marketplaces Check Stock of Goods Check the price of goods is appropriate or not Create a Product Report
Seeking a VA who can use Google Translate to convert a job post into Thai Sanscript and post it on the top 10-15 job boards in Phuket, Krabi, and Patong. VA must also provide links or account information for each website where the post is published. The VA will need to create a Google email, sign up for at least 10 local job boards in the local language, and send login information for each website. A new Gmail account can be created using the employer's phone number, and the VA can text the employer to receive the verification code.
Looking for USA based freelancer to help with the reputation management. A task is easy will take no more than 10 minutes.
Hello! I am looking for a Personal Assistant to help me out with the day-to-day tasks that are becoming increasingly difficult to handle. This position requires someone who is available to work on a flexible schedule, so you don't have to commit to any one specific time frame. The ideal Personal Assistant should have a college degree or experience in a related field, though having no experience works too. The job responsibilities include handling admin and scheduling tasks as needed, such as keeping track of appointments and upcoming events. They should also be able to help with running errands. This is the perfect job for someone that is looking for a position they can work with while fitting it around other commitments. If this sounds like the job you are looking for, please app...
I am looking to hire someone to contact charcoal companies in Indonesia to gather information about their products and services. This will involve making phone calls and emails to the companies to get the necessary details (FOB price). I don’t have a list of charcoal companies, so the selected freelancer will need to create one from scratch ( only best 15 companies). They will then need to contact each company identified and obtain information about their services and products ( FOB price). Once the information is gathered, the freelancer will need to present it in an organized excel file. Important looking for a good quality with reasonable price *products I am looking for; - cocunat charcoal for shisha grade A 20'HQ - Sawdust charcoal grade A 40'HQ - Mangrove...
Work from home, Entry level, commission basis and flexible hours. Be a valued member of a growing agency with bonuses, pay rises and promotions available. We are an agency that advertises for other Irish and UK businesses through Facebook and instagram advertisements. We need someone to call, email or text businesses of any industry (we mostly advertise for construction companies) and ask if they would be interested in getting more booked appointments every week through our advertisements. All you need to do is get them to book a meeting with me and you will be paid right away, bonuses will be given for every sale closed. Communication skills and confidence over the phone is essential for this job but will get better as you get on the job experience. We will have a call together so you ...
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I am looking for an experienced virtual assistant with experience in the Reddit platform to assist me with posting comments and engaging with other Reddit users. I already have an account in place, but I need help to manage it. I need someone to post 10 or more times daily. The right candidate must be familiar with Reddit and have experience with creating and managing Reddit accounts. You should also have excellent writing skills and a good understanding of Reddit etiquette, as well as be comfortable with engaging in conversations on the platform. I'm looking for someone who can deliver consistent results and is willing to grow with me. If you possess all of these qualities, I'd love to hear from you!
I'm looking for a part time virtual assistant for 2 hours per day, 6 days a week. The tasks would mainly involve administrative work and no custom software/hardware is required. I'd like someone who can commit to the position on a long term basis. The successful applicant must have superb organizational and communication skills, as well as knowledge of MS Office and other general office productivity tools. It's an exciting opportunity to work in an ever-evolving field. If you feel you have what it takes to be a successful part-time Virtual assistant, please apply today! 100-150 USD per month
I am seeking a remotely-based administrative assistant for my small business. This person should be highly organized and understand how to balance multiple tasks simultaneously. The position will require a variety of data entry tasks, but the hours will vary from week to week and occasionally require additional hours. Therefore, this position is best suited for someone who is flexible and used to variable work load. There are no particular technical requirements, so the candidate need only have general skills for the position.
I am looking for an administrative assistant to help me with my gallery. This will be an ongoing position and requires someone who is organized and able to provide basic customer service. This person should be able to manage schedules and calendars, maintain databases and archives and provide other administrative supports as needed. I want someone who is committed to being part of a team and helping me run my gallery efficiently.