Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
- Making outgoing and incoming calls to proactively approach customers
- Handling customer support inquiries via phone or live chat
- Responding to a range of questions from customers in english and other languages
- Scheduling appointments for customers
- Verifying products/services on sites
- Taking photos of locations
- Making calls to friends or family members for a particular purpose
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!26,143 건의 리뷰 기록에서, 저희 프리랜서( Phone Support Operators )에 대한 거래선 측의 평가는 별점 5점 만점에 4.84점입니다.
Phone Support Operators 분야 채용
*** APPLY ONLY IF YOU ARE COMFORTABLE TO WORK IN EASTERN STANDARD TIME ZONE *** *** APPLY ONLY IF YOU ARE FLUENT IN ENGLISH *** We're looking for appointment scheduler and website support agent. You will accept calls and emails and messages from customers and schedule appointment. Daily activities include but not limited to, answering phones, follow up and support with customers via phone and email, manage website chat and website contact form. All necessary tools and apps will be provided to you. The candidate MUST BE FLUENT IN ENGLISH with minimum of accent to be able to collaborate with clients, other team members and supervisors. Basic requirements: - Good communication skills. - Clear speaking voice. - Good quantitative skills. - Basic computer skills. A successful candidat...
Call Center Representative is responsible for accurately and efficiently answering and completing calls that are received and/or placed in the Contact Center while providing the highest level of customer service. The Representative will use the appropriate procedures, tools and equipment to answer and complete inquiries and relay messages.
The Executive Administrative Assistant providing high-level administrative support to Company executives by conducting research, preparing statistical reports, handling information requests and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings for executives.
Glimmer Tours is looking for a remote full-time travel consultant to join our team! As a leading provider of Catholic pilgrimages, we're seeking an enthusiastic and dedicated individual who shares our passion for providing outstanding service and creating unforgettable experiences for our clients. If you you are looking for a dynamic work-from-home opportunity, we encourage you to apply! The ideal candidate will have excellent communication and problem-solving skills, and be comfortable working with a diverse group of clients. Responsibilities: - Demonstrate extensive knowledge of our tours, services, and destinations to engage prospective clients and create a strong first impression - Respond to phone and email inquiries from sales leads and existing clients in a timely and p...
I am looking for an experienced sales/marketing professional to help me identify and implement initiatives that can generate revenue and attract new customers. I am primarily interested in email marketing but open to considering new ideas and developments. My budget for this project is more than $1,000. I have specific requirements for the initiatives and would like to explore all options to ensure that I achieve the best possible results. If you have experience in this field and can offer proven strategies and insights then I would be pleased to hear from you. Some of the tasks: 1. Emailing contact database 2. Following up with phone calls Objective: Get new customers to the point they are ready to make a decision, and are ready to meet with the Customer Relations Manager to set up a b...
I'm a SaaS company owner and I want to find qualified people to make cold calls on a regular basis to help me in finding clients for my software ? We will pay you according to your results: To put it simply, we expect to pay you 25% of the revenue generated by each client who joins us thanks to your work. Think about it, it can be very interesting: You just have to bring us three customers per week, and they choose to pay our intermediate plan (monthly) of $250, to access our software, and you will get $187.5 each week, and therefore $750 at the end of the month. On the other hand, it is important to note that you will normally sign more clients each week thanks to your skills, which means that by bringing us 5 to 10 clients per week (all of whom choose our intermediate plan), you wil...