Good day. I'm interested and confident that I’m able to work on the required tasks. I have extensive experience taking inbound calls. I've provided customer service, sales, and technical support to Australian, US, and UK accounts. Part of this was handling and providing solutions to customer complaints and queries, identifying customers’ needs, and ensuring customer satisfaction. My experience in the call/contact center industry extends to Customer Service, Sales, Technical Support, and Quality Assurance.
Support calls, email, and chat are skills that I’ve used daily as part of my work in the BPO.
Looking forward to working with you. Best regards.