I have more than four years experience and I am an expert professional in Operations Management, business development, planning and executing business strategies, master in developing new market channels and building strong relationships with sales team, customers and industry leaders.
I was previously the Operations Manager at Kleva Solutions Limited, a leading IT firm in Kenya. I was in charge of a multi disciplinary team of 18 that handled everything from client acquisition,budgeting, prototyping, project development and delivery. I was also in charge of identifying new B2B business opportunities,maintaining a good client relationship and ensuring a timely delivery of projects. I ensured that the day-to-day operations of the business ran smoothly,drew up annual budgets and report on performance against budget and was responsible short and medium term planning.
I have a Bachelors degree in Economics and I am well versed with the latest technology. I have a proven track record in business operations management and have experience in proposal preparation and negotiations of contracts. I have good analytical skills. I am a good communicator, confident and diligent team player, capable of pushing myself and inspiring teams to deliver. I have experience in conducting human centered design thinking and statistically analyzing complex data and reporting it in an understandable way.