Hello,
Bitrix24 has Business process in every automation rule whether for leads/deals in general or stage-specific,I can set up an algorithm to make the system send email templates to customers depending on the stage/conditions we want or pretty much do anything ,and also I can help you with pipeline planning and explain other functionalities of the system to help organize employees work.
I have set up and customized Bitrix24 for different businesses and I can help you make the best out of the system,let's have a quick zoom meeting so we can discuss further details.
Looking forward to hearing from you,
Kind Regards ,
Hamid