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Customer Service Rep For eCommerce

$2-8 USD / hour

종료됨
게시됨 3년 이상 전

$2-8 USD / hour

We are looking for an expert customer service representative with experience working with dropshipping stores. When you apply, include the word blue and tell us about your previous customer service experience. Requirements: - Experience using ZenDesk - Experience doing customer service for dropshipping stores Responsibilities: - Respond to customer requests on ZenDesk in perfect English - Respond using livechat - Issue refunds according to our refund policy - Respond to all customer inquiries quickly and accurately - Display a high level of professionalism at all times
프로젝트 ID: 26871008

프로젝트 정보

29 제안서
원격근무 프로젝트
활동 중 4년 전

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29 이 프로젝트에 프리랜서들의 평균 입찰은 $5 USD입니다./시간
사용자 아바타
Energetic Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Experience with CRM software, in particular Zen Desk, Salesforce, and Live Agent.
$5 USD 40일에
4.9 (32 건의 리뷰)
5.2
5.2
사용자 아바타
Blue Hi there, I read your description and find your position suitable for me. I have worked previously for Chinese E-commerce and have the experience of using Zendesk and live chat for my customer care operations. I have strong problem-solving skills, I am result oriented, attentive, and pay keen attention to areas through which one can serve the customer better. Prompt response to customer enquires will guarantee positive feedbacks for business and this is essential for business success. I am a native English writer and speaker and have strong expertise in my written and spoken English. I will be glad to be part of your team, please drop a message if my bid impresses you.
$6 USD 42일에
5.0 (3 건의 리뷰)
2.5
2.5
사용자 아바타
Hi! I have been in a Customer Service Industry specializing in Chat & Email for 4 years. Handled sales account in one of the top online flower shops in the US (1800-Flowers). I also worked as Chat support for the billing team in one of the biggest internet, cable, and phone provider in the US which is Comcast-Xfinity. If you will be given me a chance, I'll show you how to be an effective chat/email support who is PASSIONATE, DEDICATED and FOCUS with the task provided. Feel free to message me! I'm positive that I can get a quick response soon. Thank you
$4 USD 30일에
5.0 (1 건의 리뷰)
1.9
1.9
사용자 아바타
Hello, "blue" My Name is Ash. I have worked with top rated eBay seller as well very well known seller in UK for 5 years. I was managing all their customer support that includes Return policies,Refunds, general queries and everything. Customer Service is voice of any company so I know very well how to deal with customers globally. The rest details will be shared with you in person. I have total 12+years of experience in Customer Service/Virtual assistant. I have worked with very well known company CISCO for their LIVE CHAT support. I have worked Israel clients as well before so I know what level and typ of service they need. Regards, Ash
$5 USD 40일에
5.0 (1 건의 리뷰)
1.1
1.1
사용자 아바타
hi i have seen your requirements.i can assist you better.i have experience in customer service. i am capable of handling calls and emails. i am responsible and dedicated to my hirer. am good in online research and ms office. having a good typing speed of 70 wpm. lets discuss the details over chat.
$2 USD 60일에
5.0 (1 건의 리뷰)
0.4
0.4
사용자 아바타
Hello, I've reviewed requirements for this job, I'd like to express my complete interest towards this project. I'd like to inform that I've worked for ecommerce company for 2 years in the past and the experience on basic customer tenets would make me best fit for this project. Looking forward to hear from you soon!
$4 USD 30일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
Blue, I worked as Customer Service Data Entry Associate with an E-Commerce company for Shopify, Etsy and Jane in the US. My primary role includes responding to customers’ emails and chat with regards to their orders, processing returns, refunds, cancellations and replacements. I have good computer skills and familiar with Microsoft office, Google Sheet, Slack, and Shipstation. I am the best fit for this project because I am confident that I can perform the job effectively.
$6 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
Buenas tardes ,me siento en trabajar en su proyecto tengo casi 11 años de experiencia en ventas tanto presencial como televentas !!
$6 USD 10일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
blue hello I am a professional having an excellent experience in handling customer support and relationship over more than 5 years. Which includes calls, emails, social media responses, follow ups and many other things like making reports, some presentations and data management. please contact me for further discussion. Thank you
$3 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
Blue Dear Hiring Manager, I am interested in the job. I did work for a dropshipper in USA and have been in customer service domain for more than 10 years. I can easily handle all the tasks mentioned in the requirements. ai am also willing to offer a week's free trial to prove my worth and capabilities. Rest we can discuss during our interview call. Regards Ritesh Kumar
$7 USD 20일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
I'm Maria Agnes and I have the experience to work in a Call Center as a Customer Service Representative for 2 years. I previously worked as Email Support but also worked blended as Phone and Chat Support for an Online Retail or eCommerce platform. My line of duties includes answering product questions, checking the status of orders, processing refund or replacement/exchange, cancel an order, placing the order, update a payment method, tracking the shipment, and other related order issues and provide appropriate solutions to achieve customers satisfaction. I am a fast learner, always up to a challenge, and capable to work in any set of working hours provided by the client. I am a dedicated, hardworking, a team player, and detailed-oriented person and have the ability to multi-task and manage time effectively.I am also familiar in using Zendesk. I am confident that I can help you provide professional and friendly service through your email channels as I have the experience you need and skills that I can apply for the job. I am eager and look forward to serving you!
$4 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
Dear Hiring Manager, I am from the Philippines and my previous office-based employment was last September 2015 in Singapore as an HR Assistant, Accounts Payable Assistant, and Admin Assistant. Thus, somehow, I believe that I have enough experiences when it comes to administrative works, web researching and data entries (excel spreadsheet/Gsheet). I also have the necessary skills in E-commerce Industry in the Platform of Shopify like: - Facebook customer service (messenger and comments) - Zoho Email support - Xsellco Email Support - Gorgias Email support - Responding to PayPal and Stripe Disputes and Claims. - Order fulfillment via Shopify/Dropified from AliExpress suppliers - Some product listing task (Product description writing). - Liaising with Aliexpress suppliers for product updates. - Tracking orders Please feel free to contact me. Thank you and looking forward to hearing from you soon! Sincerely Yours, May A.
$8 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
Hello I'm interested in your offer. I have many years of experience in customer service. I have a perfect mastery of Shopify, Zendesk, Freshdesk, gmail as well as the "useful sites" to track orders. I solve problems calmly. I learn very fast and work hard. Do not hesitate to contact me if you are interested in my profile.
$4 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
Hi this is Mark, I want to be a part of your company I am flexible I can do multi tasking, chat support, email and call please allow me to join your company, thank you Relevant Skills and Experience I do have an experience for customer service, chat support, email and call
$9 USD 6일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
Blue Good day!   I'm Thierry, I graduated in sciences, major mathematics. My native language is French, I'm fluent in English and I speak conversational Spanish. I really like your project and I would love to work with you.   I'm a virtual assistant who worked with some E-commerce companies, investment companies, courier companies and others. I was answering customers queries through Calls, Live chat, Emails, Tickets and also checking in the CRM for the customer's account.   My internet is the fiber optic(25mbps), I own a noise canceling headset(Logitech). I live alone in a very quiet area.    I'm good with technology, I'm an easy learner, a team player, a team leader and I am always focused on my goals. If you consider me, it will be a great honor and I will provide the best service. Waiting for your reply. Thank you.
$8 USD 48일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
Hello I have read your description and I believe I have the required skill for the job. I am an experienced virtual assistant with over 4years experience in customer support services. I am fluent in English Language, reliable and available for jobs.
$6 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
More than 3 years of experience in Customer Service, Technical Support, Billing Specialist, Sales Representative, E-commerce, Data entry, Cold Caller. A skillfully professional with over 5 years of experience in a service-oriented and leadership position. All around customer service rock star that provides excellent customer and client experience.
$5 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
ear potential employer, I understand that you are looking for a Call Center Rep, I am interested to work in this project. A professional with experience in the Business Process Outsourcing sector for over 3 years. Hands-on experience in leading teams and managing processes in different modes of support, viz. Phone, Chats, and E-Mail. Key strengths include Client Servicing, Customer Relationship Management, and Training & Development Operations. Skilled in Customer Service, Management. An excellent communicator with proven abilities in performing efficiently and extending high-standard services to domestic/international clients.
$6 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
blue hi i have seen your requirements.i can assist you better.i have experience in customer service. i am capable of handling calls and emails. i am responsible and dedicated to my hirer. am good in online research and ms office. having a good typing speed of 70 wpm. lets discuss the details over chat.
$2 USD 60일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
Hello Sir, My name is Shivani and I have overall 3 years of experience in handling US and UK customers and business person. I previously worked in e-commerce support, IT sales and now working with Microsoft as support engineer. I can easily manage your customers for the website. Thanks & regards, Shivani
$6 USD 20일에
0.0 (0 건의 리뷰)
0.0
0.0

고객에 대한 정보

국기 (ISRAEL)
Ramat Gan, Israel
0.0
0
8월 7, 2020부터 회원입니다

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