I'm currently working now as a customer service associate for Amazon. I have experience in product research and I was also a product expert for Hewlett Packard (HP Home and Home Office Store).
I also have an experience as a Workforce Specialist/ Data Analyst. We are responsible for analyzing data supplied by our client (USAA - United Services Automobile Association) and provide action plans on how can we improve our service.
Finally, I also have an experience working as a supervisor for (HP Home and Home Office Store). We are responsible for sending sales report, service level report, weekly business report, implementation, coaching associates and service quality control.