Responsible for answering home care programs main phone lines and facilitating all incoming and outgoing calls. Meets and greets all home care visitors. Assist with filing, faxing, copying, mailing and records maintenance as needed.
Answer, screen and direct all home care incoming and outgoing calls to the appropriate party or location.
Forward and un-forward phones to the service daily.
Obtain and distribute the on-call logs from the service daily.
Take messages and forward them promptly.
Provide callers with appropriate information about the home care programs and/or organization
Greet, screen and announce all visitors to home care.
Ensure all staff have checked in for the day including maintaining a schedule of staff availability so that all calls are properly handled.
Assist in the departmental orientation of new support staff.
Assist with filing, faxing, copying, messenger, mailing , typing, records maintenance as needed.
I have a lot of experience in this type of job. However, I am new to freelancer so some things about freelancer I might not know. But the job no problem.
Relevant Skills and Experience
Excellent sales ability. Experience with customers and calls and office duties and hardware and software
Hi, This is Rajeshwaran. I hope you are doing well. I am a graduate in electrical engineering. I have 34months of US customer support experience in voice process. I strongly believe I can do this job for your fullest satisfaction. Let us discuss further.
Thank you
Hello,
An experienced Team Leader/Supervisor here for 3 years that what to be part of your team. I've been doing admin tasks, talking to clients and handling different types of responsibilities from simple to managerial level. Try me and you won't regret hiring me.
I look forward to speak with you soon.
Regards,
Lucky
Dear Sir!
I am an owner of a small outsourcing Call center.
I can provide you my staff for fulfilling your tasks.
We can communicate in English, Russian and German freely. We have the ability to multi-task, remain organized, and communicate effectively both oral and written and have good working knowledge of PC based computers and Microsoft Office.
I am looking forward to hearing from you soon.
Best regards,
Denys Bondaryev