Hire a virtual assistant

If you have high standards and a desire to help people every day, then this may be the career for you! Our clients deserve the best, most caring, and organized customer service until their needs are met. We offer extensive paid training and do not require any prior experience. At our office in Newark, you will be instrumental to the functionality of our vibrant team. As a growing, dynamic firm, we each wear many hats. About us: Green energy (sometimes called renewable or sustainable energy) comes from natural sources like wind, water, and sunlight. Because green energy can be produced with little pollution, it's far more environmentally-friendly than other types of energy, and it doesn't contribute to climate change or global warming like traditional energy sources. Plus, unlike fossil fuels such as coal and oil, green energy sources are renewable, meaning they replenish naturally and are in continuous supply. Who we service: Public Libraries Fire Departments Water treatment facilities Courthouses School districts Skyscrapers Grocery Stores Multi-unit residential buildings Retail stores Restaurants The Opportunity: A successful Customer Specialist will possess the following traits: Software and tech savvy A passion for lifelong learning Ability to prioritize and organize Ability to manage sensitive information and maintain confidentiality Excellent Customer Service Skills Professional written and verbal communication with all stakeholders Attention to detail Ability to work independently and as a part of a team Ability to shift focus with grace and then refocus on a task Ability to work as part of a diverse and progressive team who value kindness and inclusiveness Objective understanding of your impact on others and how to use that power to do good and bring value to every interaction Willing and eager to go the extra mile Conscientious work ethic Solution oriented Job Responsibilities Include: Provide high-level support to management Work closely with Managers using industry standard management software to maintain and update client accounts Coordinate scheduling of services Check accuracy of documents prepared by others on your team Notate all client interactions Data Entry Assist with staff training Attend outside events and trainings and register colleagues for these events Attend workshops that focus on the areas of training, best practices, sales and other business topics and implement the skills learned in these classes to improve the quality of the company Build rapport on behalf of the company at public events Lean additional support to Office Manager and support staff Other projects as assigned