Suburban Home modernize Crestron programming

We understand the project information provided here ( we have already downloaded and inspected), is what your previous service provider left you with. In it\'s current form, certain key elements of the original program file have been ommited ,due to the improper packaging of the project file itself, and will have to be repaired before your update can take place. We will be happy to show you in real time so you can understand. Would it be possible that you where given the original project file in ZIPPED FORM and UnZipped it for the purposes of uploading it to this site? It would be helpful if these elements did not have to be repaired. Please feel free to email us or call , for a better explainetion if not clear.