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Develop a Help Desk system in PHP Framework

Need to develop a fully responsive website with a Help Desk system in a good PHP Framework like Laravel

It can take help from 3rd party applications, but should not incur any additional recurring expenditure.

The important features needed include:

1. Support Ticketing system:

-- Three levels of supervisory access (Staff, Supervisor, Admin) to view the replies and whether replied (red flags if not replied on time) and access permissions can be specified

-- Users can send a mail and the tickets will be created

-- Users can get replies by mail as well

-- Unlimited departments

-- Unlimited users

-- Unlimited tickets

-- Assign priority to tickets

-- Support team members can discuss with each other

-- Support team members can convert a reply to an FAQ

-- HTML Mail if required

-- Staff can add documents / media/ canned responses to the reply

2. Downloads

-- Logged in Users can download files from Downloads section

-- Admin / Supervisor should be able to add the files from the back end

-- Prioritise / search the files with keywords

3. FAQ

-- Add FAQs as per category --> Question and Answer

-- Admin / Supervisor / Staff can convert a support ticket Q and A into an FAQ

4. Knowledgebase

-- Articles categorised in 3 tier directory . Category --> Subcategory --> Article

4. Online Chat with user (This can be integrated or kept separately in the proposal )

The code should be available on the site and if the staff are online, should show online status, otherwise offline status or away status if the staff is idle for more than 15 minutes

Offline message should generate mail to create support ticket from the mail already collected

Staff should be able to login to answer queries

Any more interesting features are welcome

기술: HTML, 웹사이트 디자인, MySQL, Laravel, PHP

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고용주 소개:
( 4건의 리뷰 ) KOTTAYAM, India

프로젝트 ID: #24544811

이 프로젝트의 입찰 현황은 다음과 같습니다. 입찰자: 18명, 평균 입찰가: ₹30806

amitpandeyposin

Hi there we are a team I have a good experience in help desk system and ticket system I can start work right now i have already made many ticket system I can start work right now please come on chat to discuss the det 더 보기

₹25000 INR (25일 이내)
(132 리뷰)
7.1
rahuliitm69

Hi there, Yes, we can build a Help Desk system in PHP .We have done similar work before.   We have all skills, We are an expert in Web development using PHP (Cake PHP, Core PHP), WordPress, E-commerce, JavaScript, Co 더 보기

₹60000 INR (35일 이내)
(46 리뷰)
6.6
naveenlalwani77

Dear Hiring Manager, Greetings! Thanks for posting a project. I carefully read your requirements and i came to know that i am best freelancer you can work with. Kindly award me project and i will promise that i never 더 보기

₹45000 INR (15일 이내)
(85 리뷰)
6.2
webcodeater

Hi. i am individual full stack developer I read your description carefully and am interesting in your project. Best Quality! i have 4 years experience in laravel and codegniter i have 4 years experience in webd desig 더 보기

₹28000 INR (10일 이내)
(95 리뷰)
5.8
NEHABHAT92

Dear Client, Upon checking your project, I am pretty sure I can produce high-quality and perfect result for yr project. I am very high skilled web and mobile developer with more than 5 years of rich experience in such 더 보기

₹25000 INR (7일 이내)
(32 리뷰)
5.4
programmernabeel

Hi Sir! I can design and build a complete a fully responsive website with a Help Desk system using php/laravel framework. I have read all the details and have checked the 5 features so this can be done with perfectio 더 보기

₹25000 INR (7일 이내)
(12 리뷰)
4.7
sifisolutions

Hi,Greetings of the day I have 5 years experience in web development and designing.I have done many live projects.I have created many websites using different technologies.I can develop and design your responsive websi 더 보기

₹18000 INR (27일 이내)
(27 리뷰)
4.7
anaya8777

Hi, I CAN START WORK ON IT IMMEDIATELY. AS i check you details that you need to Develop a Help Desk system in PHP Framework i will do it for you I can perform both front-end and back-end responsibilities. I will do 더 보기

₹35000 INR (10일 이내)
(19 리뷰)
4.5
scripts24

Dear sir, I have checked your complete requirement as mentioned in job description. I am able to deliver all the features as per your comment. Please find some link to check some features related Online Ticketing sy 더 보기

₹50000 INR (45일 이내)
(12 리뷰)
4.2
Swatintf

Greetings! I hope you are doing well. I have read your project description, so I would like to work with you for the long term. I am an expert in Web-Based Application development, Mobile application development, E-Co 더 보기

₹25000 INR (7일 이내)
(7 리뷰)
4.4
alpeshtk

Hi I've read your requirement carefully and understood what you need for now. I am sure I can help you perfectly with high quality and fast speed. I have a lot of experiences in PHP, Website, Laravel, SQL, HTML5, Boots 더 보기

₹25000 INR (7일 이내)
(11 리뷰)
3.2
oxinowtech

Hello, sir. How are you? I have just read your project description and I can help you with my experiences. Don't waste your golden time to looking for a developer! I'm new freelancer, but I will make the perfect produc 더 보기

₹35000 INR (15일 이내)
(6 리뷰)
2.8
Pedot

I can do this job successfully and quickly. I have rich experience such as this project and I can say that's exactly what I specialize in. You will satisfied on my work. I am ready to start work immediately. Please con 더 보기

₹40000 INR (10일 이내)
(2 리뷰)
1.4
delitefreelancer

Hi! On reading your project description, we are interested in doing this project as we are acquiring extensive knowledge and skill of html, css, javascript, node.js,MeanStack Frameworks, WordPress, Php, Laravel, Java 더 보기

₹15000 INR (12일 이내)
(3 리뷰)
0.9
Xinruitechnology

I've been working on website design, programme and system set up for over 10 years. Worked as a technical director at one of the top 100 enterprises in China. Experienced in Projects like National Academic Technology D 더 보기

₹37500 INR (7일 이내)
(0 리뷰)
0.0
rkggupta57

Hello !!! Greeting From Rahul.. I am specializing in Ecommerce,PHP/Wordpress, Wordpress themes, Blog,Ecommerce,PHP, Woo-commerce HTML/CSS, UI/UX. and digital marketing SEO/SMO/PPC. Please refer to my portfolio of work 더 보기

₹25000 INR (7일 이내)
(0 리뷰)
0.0
kkirandeep582

hi I would like to introduce myself as website designer. I am very Expert on Website Design/Developments in WORDPRESS and PHP,holding 5 Years Experienced in this [login to view URL] in which work:- HTML,PHP,WORDPRESS,MAGN 더 보기

₹16000 INR (3일 이내)
(0 리뷰)
0.0
kr3851249

Hello there, *******I CAN JOIN YOU FOR IMMEDIATE WORKING******* I have excellent 5+ years of experience in web development. I have quality skills in web development and design. I also have great experience in mobile 더 보기

₹25000 INR (7일 이내)
(0 리뷰)
0.0