• Respond to requests for technical assistance in person, via phone, and electronically.
• Design and install and configure vSphere servers, Mange vSphere and VCenter server, create delete modify VMware machines.
• Perform regular maintenance for servers such as (firewall, security updates, backups, storage devices and antivirus) MCSE knowledge. Mange Active directory, DNS, DHCP and others network service.
• Respond to technical issues related to Yeastar VoIP pbx, Yeastar gateway, Grand Stream SIM
gateway, Draytek VPN Connection (site – site) client - site,
• Respond to technical issues related to GoDaddy, web hosting, Email hosting, domains, name server, and Certificates
• Respond and support with development team at amazon Cloud services Ec2, Route 53, Ubuntu Cloud mail Zimbra Email server, and I-web Cloud Services ,own cloud ,apache2 , ubuntu server , mac OS , AI Solutions Deep Learning .
• Google Suite Enterprise Email Hosting, Veeam Backup Solution, Nexsan SataBeast SAN Storage, Sophos Firewall, Draytek Vigor devices, Unifi Access Point Virtual Controller.
• implement firewall rules to allow and deny some TCP/UDP Connection and services