Receive incoming calls from customers and installation sub-contractors.
Handle customer complaints and installation complications as they arise.
Coordinate with department scheduler and customers to secure installation dates.
Receive orders from customers via phone, email, fax and from sale representatives
Review orders for accuracy and completion.
Process received orders into computer database.
Check inventory for product availability & inform customers of shipping dates and any possible delays.
Contact customers to inform them when materials have been received and schedule installation or delivery of materials accordingly.
Check customer accounts for credit and outstanding payments, notify credit department of any delinquencies.
Update template prices, products, contact information, etc.
Email and/or fax daily work orders to installation crews.
Dear potential client I understand that you are looking for a superb customer service rep that can perform all the duties below and would be very proficient at it. I am the most suitable person for the job because I understand that the success for any business in how the customers are treated and that they are the back bone of the company. I speak fluent English and I am excellent on the phone and love to help people. I have over 7 years’ experience in the field and I am excellent on the phone.
I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews on here and many satisfied clients and would love to make you one of them. I look forward to your speedy reply.
Best Regards
Heba Thomas
Hello there,
I have read through your requirements for an Office Clerk and took keen interest as it's a task i can carry out efficiently. I have over 5 years administration experience, understand phone etiquette plus basic inventory management. My computer skills is also exceptional and can guarantee speedy and efficient service delivery.
Kindly consider my bid,
best regards,
Vwede .O.
Hello,
I'm Liza. I read your project and it's exactly what i've done daily when i was working as employee. Now i'm maintaining my small business so i have enough time to do another job and that's the reason i'm here!
You know what? based on my experience, you need to have someone experinced on this position because it will affect your reputation and your sales. It's not only a clerical things but the job descriptions you explained is a sales secretary job description which i've worked 2 years in that position before.
If you are looking for passionate, experinced and highly dedicated, i'm sure we can work very well. Kindly also check my LinkedIn profile (Yuliza Yudhea Pramesti) and check my portfolio in freelancer.com for your consideration.
I look forward from you.