Online Dispute Resolution Platform ODR / ADR / RLL and DSAR (Data Subject Access Rights)
I need software architecture and design:
Software Requirements Specification (SRS)
*** Tables ***
1-) Table of the consumer, or holder of personal data. (Key 1)
1.1-) Table of questions of the consumer, or holder of personal data. (Key 1.1)
2-) Table Types of complaints (key 2)
3-) Complaint table (key 3)
4-) Table DSAR (Data Subject Access Rights) (key 4)
5-) Brazil General Companies Table (Key 5) (This table contains all companies in Brazil and this base will feed into tables 5.1 and 6-)
5.1-) Claimed Companies Table (Key 5.1)
6-) Personal Data Controller Table (key 6)
7-) Personal Data Controller Response Table (key 7)
8-) Time control table (key 8)
9-) Table of the conciliator / mediator (key 9)
10-) Table of answers from the conciliator / mediator to the consumer, or holder of personal data. (Key 10)
11-) Table of answers of the conciliator / mediator for the Company, or holder of personal data. (Key 11)
12-) Key union table (key 1 + key 1.1 + key 2+ (key 3 or key 4) + key 5+ (key 5.1 or 6) + key 7+ Key 8+ Key 9+ Key 10 + Key 11)
*** Briefing ***
- Consumer accesses website and signs up
- Choose the type of complaint
- Complain or request access to personal data.
- Select the company by Document or name and import the data.
- Generate pre-reclination or request on screen for consumer conference, or holder of personal data.
- If everything is ok Share with:
Company share short link API ("ibox" social networks + email + SMS)
-Consumer, or holder of personal data (download pdf + email + SMS)
- Conciliator / mediator (share links and answers)
- Control dates and trigger notifications.
Iprodape, Institute for the protection of personal data (we), mediator and consiliator.
Access platform (makes the connection between the Holder and the Controller) the platform is managed by Iprodape.
All connect with login and password.
Embed HTML iframe on the controller website (optional for filling in the data on the controller website).
Some table or links may be missing
I recommend that you simulate a complaint on the website below to see how ADR / ODR works
[login to view URL]
See if you can understand and let me know the amount please.