SQL & PHP Script Help **Need done tonight**
$30-250 USD
착불
• [login to view URL] & [login to view URL] turn any XML file I have in a server folder into a HESK ticket. IT uses the <trackingid> from the XML file and makes that the trackid in the Hesk DB.
• Currently if multiple XMLs contain the same <trackingid> the logic in [login to view URL] calls it a duplicate, and doesn’t write it to the DB
• I am wanting the script to see a duplicate, and turn it into a hesk_replies table entry
• In testing this myself, I noticed the hesk_replies are linked by ‘id’ and not ‘trackid’, so I was unable to create this logic myself.
• I need the [login to view URL] script updated to allow for duplicates, and to either append the content of the XML into the message body of the ticket, or turn all duplicate <trackingid> into replies within the ticket
• I want a user to be able to search the ticket number and see every entry associated with the ticket
o Sometimes a ticket could have 4 different events, thus creating 4 XMLs, all linked to the same trackingid, but will have different content in the body of the XML
프로젝트 ID: #26823162
프로젝트 소개
이 일자리에 대한 프리랜서 9 명의 평균 입찰가: $128
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