Good morning!
I'm Julie and I'd like to bid for your project, which caught my eye as it is related to customer service.
I worked in Learning and Development for 20 years, mainly in customer-focussed multinational organizations, such as InterContinental Hotels, Hilton, and major banking groups. I also completed projects for Vodafone Qatar,high-end jewelry retailers and marketing companies. I have developed and driven customer service strategy, written full customer service & product knowledge training programmes, and delivered countless workshops and seminars to leaders and front-line employees on the subject.
What else?
I'm a native English speaker from the UK, with a Joint Honors degree in English and American Literature.
I’m also qualified, to RSA Diploma level in the Teaching of English as a Foreign Language to Adults.
During my career I've worked on many writing projects, including creating content for presentations, reports and proposals during 25 + years in international business environments, so can make my points clearly and concisely.
I'm new to this platform so am looking to complete my first projects successfully in order to build my reputation as a serious and reliable professional. I'm ready to get down to work on your project, and will work with you to make sure the end result will be impactful, and make the impression you need.
Thanks for considering my bid and I look forward to hearing from you.
Best regards,
Julie Z