Technically Savvy Customer Support Person that is always available for Phone Calls, Demos, and Live Chat with our Trial users and Customers

종료 등록 시간: 4년 전 착불
종료

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We are looking for a Technically Savvy Customer Support Person with a very strong background in customer service who is always available for phone calls, demos, and live chat with potential customers. MUST be online and accessible 7 days a week (with the exception of sleeping hours). Actual working hours are Monday to Friday from 9am to 7pm EST. MUST be Super Amazing at both written and spoken English. Since you will be taking a lot of phone calls it's important that people understand you clearly.

The role will be to respond to customer and trial user questions via email in a professional and courteous manner, manage the live chat on our website, schedule and run online demos of our software using Zoom, and answer customer calls in a timely and highly responsive manner to provide the absolute best Customer Service experience.

Salary is $1,000.00 USD per month, but we can be flexible for the right candidate.

If you are genuinely interested please message back with a sample email you would write to a Trial User of [login to view URL] to try to get them on a demo of the software. Candidates who have provided a quality sample will be short-listed for a phone interview.

For additional details about the role please visit:

[login to view URL]

We are looking for the following traits and criteria in the ideal candidate:

Outgoing, friendly, and conversational

Able to think quickly and take immediate action

Able to grasp new concepts and ideas easily

Highly organized and able to self-manage

Very strong attention to detail

Able to communicate clearly both verbally and in writing

Have a strong and reliable internet connection

This is for a long term Full-Time position. If you do not fit the criteria above please do not apply for this job.

Customer Retention 고객 서비스 고객 지원 서비스 전화 지원 판매

프로젝트 ID: #19280341

프로젝트 소개

20 건(제안서) 재택 근무형 프로젝트 서비스 이용 중: 4년 전

이 일자리에 대한 프리랜서 20 명의 평균 입찰가: $53 (1시간 기준)

okechukwu1

SAMPLE EMAIL Hello sir/ma'am I hope you're having a good day so far. I was going through our records and noticed that your trial period is coming to an end very soon. You've been a wonderful customer and we'd 기타

$50 USD / (1시간 기준)
(4 리뷰)
5.3
VOTIKO

Hi We can help you with best customer support service and we can help you with best technical customer support on call / email and chat. we are tech savvy and expert to handle all technical task. we will help you to 기타

$55 USD / (1시간 기준)
(9 리뷰)
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ginne24

Hi there, I would like to apply on this position as a Customer Support Person. I have worked as a customer support for 6 years and I am highly experience with Phone handling. Also, I have read the google doc fi 기타

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malbakurtulla

Hello, I am interested in your project and I believe that I would be a good fit for this position. Looking forward to your reply. Hello Jen, Saw that you are currently using the Free Trial. I'm happy to share s 기타

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nktmfreelancer

Hi I will be happy to help you with your project with 8 year's experience in inbound and Outbound customer service and Chat / Email operations. I've worked with Convergys BPO US based MNC. I've worked with Singapore 기타

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lvbiadelobien

Hello, I have great interest to work for your projects. We have successfully managed telemarketing, Customer Service, Technical Support, Data Entry, Graphic Design, Email Marketing, Virtual Assistance, and do strategic 기타

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Nktmfreelancer19

Dear Mark, Greetings for the day . Hubspot provides the best of services integrated in a single software that will help you run and monitor your business with better control as per the current trending business opera 기타

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attachaudhry1

I have 4 years of relevant experience and currently providing customer support to clients at 3 projects!

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abhisheknet90

We are looking for some quality projects. We have experience in sales, customer support, etc. Also registered in Texas as Greeksoft llc You can contact us for further information.... Thank you

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fannyfiallostv

Hi Louie, I'm interested in working on your project. "Orange" Please, give me the opportunity I am very responsible, I have experience as a virtual assistant, calls, emails, follow-ups etc. I am available to begin the 기타

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bgabbrielle2

Able to have tasks completed efficiently in a timely manner.

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