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Call Center

$15-25 USD / hour

종료됨
게시됨 4년 이상 전

$15-25 USD / hour

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets
프로젝트 ID: 21197930

프로젝트 정보

8 제안서
원격근무 프로젝트
활동 중 5년 전

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8 이 프로젝트에 프리랜서들의 평균 입찰은 $19 USD입니다./시간
사용자 아바타
Hello, I am interested in your project, would you like to discuss further details with me! I will wait for your reply. Thank you. Regards,
$20 USD 40일에
5.0 (2 건의 리뷰)
3.1
3.1
사용자 아바타
I have been a telemarketer and customer service agent in different well known companies in the real estate and insurance industry where I set appointments, promote the products we have and cater to customers with their concerns. I acquired great knowledge and skill in telemarketing and being a virtual assistant through years of experience, where I encountered different aspects and clients in the industry that helped throughout the development of my career. I also have been a virtual assistant and technical consultant where I process documents, handle problems in terms of hardware and software.
$15 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
Hi, Greetings! Let's join hands for long term relationship with the best Technical team. With reference to your requirement of building an app. I have worked on similar projects to what you are looking for, and I am confident I can exceed your expectations. Skills: PHP & .NET Frameworks, MySQL, REST API, Javascript, Jquery, Advanced Javascript (Angular, React JS), AWS cloud, MongoDB, Express JS, Flutter, Mobile application development (Android/iOS), full stack development, frontend, and backend development, PWA, Siberian CMS, IoT applications. Our aim is your success. We are a software development company who works with small to medium size companies and help them by providing software solutions taking end to end responsibility of a product/application. This helps the customer to save time and focus on the actual business model. Our existing solutions/services help many customers to increase business/ product usage. I have below queries: 1. What is your bread and butter from this project? 2. Do you have any documentation feature list or ref app? 3. What are your thoughts on UI/UX? 4. What will be the plan to launch a new app? 5. When you are looking to start the development? Awaiting for a positive response :) Regards, Akash
$20 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0

고객에 대한 정보

국기 (UNITED STATES)
Tampa, United States
0.0
0
9월 9, 2019부터 회원입니다

고객 확인

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