Hiring Manager,
This is Kannan from India, having bachelor’s degree in Computer Science and Diploma in Electronics and Communication Engineering and worked in IT industries for more than a decade.
Highly proficient with a decade and half experience in technical support and customer service experience demonstrated versatile technology implementation and management. To accommodate the various technical needs of business, proven record of service orientation and certified on various technology product and different vendors like Microsoft, Cisco and IBM.
Involved in technical support of networking, servers and client systems in different customer requirements and technology like messaging, collaboration and unified communication. I have worked with customers like Ingersoll Rand, Toyota Kirloskar Motors and various banking sectors.
I have worked in different kind of projects which required responsibilities include technical support, Systems admin and project management. Some of the technologies I have worked with are Microsoft Exchange 2007/2010/2013/2016, Microsoft SQL server 2008 R2/2012/2014 Microsoft SharePoint 2010/2013/2016, Windows server 2003/2008/2012/2016 and Active Directory, IBM Lotus notes/ Domino 8.5.2, IBM Storage and Symantec Enterprise vault 10.0.
Thanks and Regards,
Kannan B