Hi,
My name is Aaron, and I am interested in applying to be your highly skilled Virtual Assistant and appointment setter, overall, I have 12 years of experience in customer service in the BPO industry of the Philippines, 10 years were spent in leadership and managerial positions. Managing major client projects, starting up accounts, and various other administrative and organizational tasks and Web data research, data analysis, and data management.
I also have worked for a US-based staffing agency, where my tasks were reaching out to various organizations, looking up their contact details through different sites, doing research on the company, looking for the correct person to speak with, and finally reaching out via call or email to offer our services. I also have learned the importance of having a repository of contacts, which helps me do follow-ups and re-contacts for new services that the company has.
Proficient in multiple tools such as MS OFFICE, EXCEL, PPT, OUTLOOK, GOOGLE WORKSPACE, DESIGN & MARKETING TOOLS, and various CRMs.
Expertise:
People Management / Development
Performance/ Account Management
Profit and Loss Analysis
12 years in business process outsourcing
High-level clients interactions via EMAIL/CHAT/CALLS
Data research, analysis, and management and lead generation
Critical and Analytical Thinker
Proactive in Action Planning and Action Roll out
Highly Organized & Self-Driven
Hope to hear from you soon!