Hello,
I have read your bid carefully and I feel that I am best suitable to perform this duty. As you can see from my profile I am an experienced customer service executive.
As you can see in my profile, I am a Senior Customer Service Associate (Voice Process) working for an Australian process for the past 3 years.
I work for a Sales process. I do outbound calls to Australian customers for making the Sale. I handle both Sales and Service calls. I deal with both Motor, Property and Personal items insurance Sales. I have got several customer accolades and have achieved the star performer award in my team in a row. Tone of voice and professionalism are the key parameters in my job which leads to a customer centric attitude.
Recently, I have done a job for a growth consulting firm wherein I was responsible in finding the new lead and calling them. In addition I have also taken up and fulfilled many cold calling assignments in other freelancing platforms.
Apart from that, I am also the floor supervisor in my team who handles the escalated service calls.
Please have a quick look through my profile feedbacks and portfolio.
I am highly motivated and technically a strong person.
It would be a pleasure to contribute to your mission utilizing my full stamina. I have good communication skills in English , web surfing, MS Excel and Word.
Thank you for your time and consideration.
Kind regards,
Ashwin George