Hi,
I am a Computer science graduate. I have 13+ years of It experience in IT support team, reporting, IT Service Desk, Server Monitoring, Data backup and restore, and ITIL service management.
I have worked for the following companies.
GE Aviation Air Craft Engines
New York Times
Dell Computers
RBS Bank
Currently working with DSSmith
I have good knowledge of Excel, VBA, Sharepoint, Service Desk implementation, ITIL process deployment, SQL, good communication skills. I know basic accounting and I am also a certified Medical Transcriptionist. I have a good typing speed too. I understand the complete business process and I can understand and learn any new process in hours.
Thank you
Angelo Fernandes