Over 24 years experience in Customer Service and Call Center management
Dependable, reliable and able to perform duties with minimal supervision
Ability and Knowledge of Basic Computer Skills
Excellent interpersonal skills, with the ability to communicate clearly and effectively with a customer based approach
Ability to multi-task and be comfortable in a fast-paced worked setting while remaining diligent to accuracy
Strong critical thinking, problem solving and judgment skills, with the ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions.