I have worked for several projects like:
Workforce Management (creating planners for calls)
US Staffing(End to End recruitment)
B2B process (contact sourcing & surveys)
Most of my work was on MS Excel.
Handled many tools like: Taleo, MS-Office, Citrix(IBM), Lotus Notes Database, SAP, Siebel, Content Manager (IBM), KRB (Kenexa Recruiter Brassring), SnagIt, PowerPoint, eWFM ,IEX, GOLD, Outlook
Computer Proficiency: MS Word, Excel, Power Point & Internet