## BIO
SHERRY DIANA CROUCH, MCSE, MCSA, MCDBA,, MCTS, MCAD, NETWORK+, A+, CCA 2645 Tyler Road Remlap, AL 35133 Phone: [login to view URL] Email: [login to view URL] Skills Summary: Over 10 solid years in technology planning and management. Experienced in strategic systems, organizing and overseeing projects. Knowledgeable in server and database management and deployment. , and decision support for financial management. Team player in maintaining company policies and procedures. Expertise with IT businesses, especially those with complex technical, logistical and implementation challenges. Education\certification 2008 BS. Liberty University 1994 Summa Cum Laude graduate of Jefferson State Community College A.A.S. Computer Science 1998 MCP designation for SQL Server 6.5 1999 MCSE Windows NT 4.0 2002 SQL Server 2000 certification 2001 A+ certification 2002 Network + certification 2002 MCSA Windows 2000 2002 Certified Citrix Administrator 2006 MCDBA Certification 2006 MCAD Certification 2006 MCTS SQL 2005 Certification Experience February 2007- Present Compass Bank Oracle 10g implementation Oracle application development using .Net and Ruby on Rails Oracle ETL processes for retail incentive scorecard PL/SQL April 2005-February 2007 CorrWireless Communications LLC Accomplishments: ? Researched, recommended, planned and implemented SAN solution for high availability of POS database ? Research, recommend, plan and implement e-commerce on-line bill payment system for Corr Wireless LLC ? Planned and implemented the automation of bank draft payments for Corr Wireless customers ? Assist Director of IT in staff hiring decisions via interviewing, reviewing resumes etc. ? Researched, planned and implemented upgrade of databases to SQL Server 2005 ? Implemented Integration of telephony and POS systems for customers to have automated balances via call center system and make payments. ? Identified and assisted the CFO in recouping $40k in overpaid taxes ? Update of all server architecture to Windows Server 2003 ? Implemented successful automated archiving strategy for database model ? Implemented daily automated backups of critical network data ? Provide reports for critical business decision support that were non existent previously ? Implemented automation of 24/7 image capture of security cameras for all Corr Wireless locations ? Planned and deployed a successful Windows Sharepoint services portal for CorrWireless LLC Responsibilities include Research, document and present to Director of IT recommendations for new hardware and software including capacity planning, disaster recovery models, infatuate security protection Assist Directory of IT in screening and interviewing of potential employees and contract labor. Index tuning and SQL server performance monitoring Backup and restoration of needed files form network Patching and updating of servers and desktop OS as required Antivirus updates and administration as required All network server operating system installation, configuration and administration DNS administration Cisco VPN administration EMC SAN deployment including LUN configuration using Navisphere software Establish Windows Vista/Office beta test environment Supervise contract developer activities and monitor deadlines and deliverables Establish deadlines and deliverables for contract development staff SQL Server database administration IIS and e-commerce server installation, configuration and administration Terminal server implementation and administration Arcserve enterprise backup deployment and administration Report design and development with T-SQL and Crystal Reports SQL Server performance tuning 24/7 on-call support for point of sale OLTP 300 GB database Coding custom stored procedures for use with Crystal Reports and web based reporting in C# .Net databases Develop intranet reporting site for sales daily, monthly and annual reporting Maintenance on over 1600 stored procedure Automation of an implementation of archival of call records running daily Monitoring of daily SQL jobs to make certain that all processes run correctly 1999-April 2005 AmSouth Bank, Systems Support, Analyst, Technical Services Support Technician, Financial Analyst Accomplishments: ? Planned ,migrated and implemented existing Asset Liability management System to new software solution ? Saved AmSouth $55k annually by identifying maintenance contracts that were no longer valid or functional for the business needs of the Finance division ? Received Chairmans performance wards for excellence as demonstrated in stellar customer service skills ? Identified critical systems prior to Y2K that were not updated that would have stopped functioning after 12/31/1999 and provided appropriate updates and fixes to these systems ? Key player in implementing the Hyperion Essbase system and its supporting applications like Razza DS ? Key role in developing a system to take Oracle financial data and make it usable to ALM modeling software in SQL Server. ? Planning and migration of all Finance and Treasury Division servers and PCs to Active Directory infrastructure Responsibilities included: Installation and configuration for Oracle 7-9i clients and some Oracle database administration tasks for financial reporting databases Patching Oracle and SQL clients are required Running security updates and OS patches as required for desktops and servers Installation, configuration, optimization and administration of SQL Server databases Development, documentation, implementation of SQL Server standards, policies and procedures Development and implementation of SQL Server DTS packages Development and implementation of scripts, queries and reports Network administration sub network of 15 servers, 85 users and 200 PCs with peripherals. Troubleshooting and resolution of hardware and software issues Development of standard desktop images using Ghost software Training of users on use of hardware and software Implementation of new Asset Liability Management SQL database and supporting subsystem of developed Access applications Support of RECON SQL database for reconciliation of AmSouth Bank accounts with Federal Reserve Banks Develop custom user forms and templates for use with SQL Server Implement user forms for easy retrieval to Access and Excel for end users Backup and recovery of all databases Develop and implement business continuity plans for all databases 1997-1999: Eastern Health System SQL Server DBA\Second tier Network Support 1995-1997: United Healthcare: Database Specialist 1992-1995: Jefferson State Community College: Student Development Assistant\Tutor Software Microsoft Windows Sharepoint Services Terminal Server man
## Area of Expertise
SQL PL/SQL SQL LOADER,ORACLE,ACCESS,EXCEL,.NET ASP,C#,RUBY,PERL REGEX