Hello, my name is Katarina and I have 15 years of experiences in automotive business as a Quality engineer working for BMW, PSA, Audi, Daimler, Rolls Royce plants in Germany, Amerika, China, England.
For more details please see below:
โข Analysis of the 0 km, warranty claims via 8D Problem Solving Process,
customers BMW, Audi, PSA, Daimler, reporting on them, using customer portals,
โข Handling with the customers to achieve most effective claim solution (ppm, costs),
โข Proactive solving of the claims via personal visits at customers,
โข Sampling with customers, included preparation of the relevant documentation for PAPP,
โข Monitoring internal quality problems, implementation of preventive actions, support of production in all tasks connected to the quality of production,
โข Releasing of pre-production โ injection tools,
โข Decision taking in case of NOK parts
โข Preparation of boarder samples,
โข Managing of the deviations in the production,
โข Training of staff regarding of other processes and use of testing equipment,
โข Supporting of new projects in the development phase, serial phase ,
โข Responsible for relocation of the projects based on the quality requirements,
โข Handlig with suppliers 8D reports, analysis, corrective actions,
โข Maintain company quality documentation, such as quality guidelines, quality procedures, visual aids,
โขPreparation of projects for internal and external audits,
โขCapability analyse, FMEA, Control plan, Ishikawa, Flow chart 5why, Is/Is not analysis, 5S, IMDS, PDM, SAP, Specific customer requirements.
I can helps you also with any administrative job, data entry, preparing presentations, translating - german language.