Jhonalyn Roxanne D.

Hi there! I am Jhonalyn and I made this for this Job. I have 1 year of professional experience in the BPO Industry. I experience dealing with any kind of persons who are angry, frustrated worried and afraid. Building with an emotion connection with customers is not easy and its even harder when there are no verbal or physical cues to follow. I've demo success in responding to customers telephone, email or chat queries in accurate and timely manner Not just that I always make sure that I address all of the customer's concern without lacking empathy. I confident that my exceptional oral and written communication skill matched with great customer service will make me asset to your company. As A Virtual Assistant, I'm confident in my ability even if this is my first time trying to apply this kind of field or work. my ability to make anything I put my mind to a success. I work quickly and confidently. I learn quickly and I have a strong analytical skills.