Highly accomplished Technical Project Manager and full stack programmer with over ten years of experience leading cross-functional teams to deliver projects on time, under budget, and with increased customer satisfaction. Successfully implemented project management best practices to reduce delays and costs, resulting in a 25% reduction in project delays and a 20% increase in customer satisfaction. Demonstrated a proven track record of utilizing staggered scheduling to minimize wait time and ticketing experience to streamline deliverables and project projections, resulting in organic profit growth for technology-driven organizations. Highly adept in leading engineering teams to achieve software
development upgrades and increase business efficiency while delivering standard solutions to end-users.