Detail-oriented Operations Representative with extensive experience with voice and non voice business process outsourcing profession. Proficient, personable and highly adept at managing sensitive situations. Thoroughly organize, self-motivated, a zest to solve complex problems and skilled with computers.
I am working with BPO industry for almost a decade now, I've had my fair share of skill and experiences. I never did rank bottom, since I always wanna make it a point to go for first and work myself to improve my area of expertise. Been with technical support, customer service rep, sales services and non voice operations (email, chat). Please let me know if you have questions.
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