Hello my name is Siddharth Jain.
and am having experience of 11+ months in an IT company , looking for opportunities in sequel or Technical support also open for data entry work.
I have good knowledge of MS-Excel, Ms-Word and much more
• Good Hands on Microsoft Office and good typing skills.
• Good hands on knowledge in Customer Handling & Case management.
• Developed and maintained constructive and co-operative relationships with client and assistants coordinating work transactions via Telephone-mail, ServiceNow Tickets
• Proficient in working on various tickets on SNOW
• Adept in handling case escalations, performing workforce management.
• Around 11+ months of experience.
교육
Bachelor in computer application
Babasaheb Bhimrao Ambedkar University,
India 2016 - 2019