Implemented new features and functionality within the tenant including E-Discovery capabilities, multi-Geo capabilities, and others.
• Managed Office 365 tenant with over many mailboxes and implemented security best practices for the environment.
• Assisted other engineers on projects related to Office 365 when needed and assisted in designing solutions that meet business needs while adhering to Microsoft's Infrastructure Best Practices.
• Manage Exchange Online users, manage recipients - create, modify, delete, shared mailbox, recover deleted emails.
• Set Up and Manage Information Rights Management in Exchange Online
• Expertise in handling mail routing and mail-flow related issues • Managing Mailbox databases/ Backups/ Repair/ Recovery
• Develop and report out on usage statistics and drive managed service provider's monitoring of the messaging and email environment.
• Troubleshooting Microsoft Teams, OneDrive, and SharePoint.
• Supporting Emails recovery with E-discovery & Litigation hold, Emails merging from deleted mailbox to new one.
• Extraction of PST files.
• Office365/ Exchange support by using PowerShell cmdlets.
• Performing Mail Trace. Investigation for SPAM, Phishing, Malware emails.
• Managing Safelist/ Block lists at user level.
• Emails release from quarantine.
• Working on Mail routing issues from both internal and external users of organization.
• Domain blacklisting/Whitelisting at Proofpoint Email gateway & EOP.
• Troubleshoot on Email flow, Email delay, delivery errors at Proof point gateway & EOP.
• Performing Pre-Whitelisting checks for External Domains, Emails, IP address through MX Toolbox.
• Ability to troubleshoot Active Directory, Azure AD related activities.
• Setting up monitoring services for M365 workloads
• Work on collaboration technologies and solution capabilities – for MS Teams.
• Intune and Security capabilities within M365
• Migration experience with office 365, hybrid deployments and Management.
• Deployed the important customer email to MS team using Power Automate
• Gain a better knowledge in power automate.
• Done Google environment to Office 365 migration.
• Done file server to SharePoint online migration using SharePoint tool.
• Done tenant to tenant migration using SYS tool.
• Good knowledge in Microsoft defender for office
Technical Profile:
• Office 365
• Administration
• Exchange Online
• SharePoint Online and OneDrive
• Microsoft Teams
• Security and Compliance
