Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    I am looking for top candidates that are able to fix computers and printers in the Jakarta area. Please bid if you are interested. We are willing to train candidates for this as well. Ideal candidates will have the following: • Experience Requirements: • 3+ years Deskside Support Experience • Hardware, Software, and OS troubleshooting • PC and Printer Hardware repair &...

    $12 / hr (Avg Bid)
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    $12 / hr 평균 입찰가
    69 입찰

    Hi everyone. I am looking for assistant who can cooperate with me. I would like to suggest my small business plane to you. This will be high wage opportunity for the right person as a candidates. Looking forward to hearing from you soon. Please do not bid INDIA, PAKISTAN,AFRICAN,ASIAN! Thanks.

    $152 (Avg Bid)
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    5 입찰

    An experienced Level 1 tech is needed to provide onsite IT support at a customer location. Technician must speak English and the local language in order to work with the customers offisite support teams. Technician will be handling desktop and laptop hardware support, along with some software support. Asset management and tracking. Ticket monitoring and closure. Openings for dispatch, part time, ...

    $23 / hr (Avg Bid)
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    $23 / hr 평균 입찰가
    2 입찰

    An experienced Level 1 tech is needed to provide onsite IT support at a customer location. Technician must speak English and the local language in order to work with the customers offisite support teams. Technician will be handling desktop and laptop hardware support, along with some software support. Asset management and tracking. Ticket monitoring and closure. Openings for dispatch, part time,...

    $15 - $25 / hr
    $15 - $25 / hr
    0 입찰

    Job description: We need a UK native to deal with our online store customer service work. The daily work mainly covers: Checking if all product pages online are active Checking Performance of the online store Answering and sending Emails from/to customers Checking and answering review, leave comments on it Optimize the product pages by Part time job, need you to work 1-2 hours everyday and using y...

    $21 (Avg Bid)
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    6 입찰

    Looking for an electronic engineer in Culver City, California to work at my office and troubleshoot a current pcb design, revise drawings, oversee production of next rev of board.

    $51 / hr (Avg Bid)
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    $51 / hr 평균 입찰가
    3 입찰

    We need to use several computers in many regions remotely and this lasts for many years. It needs high internet speed and computer performance. And you must be male who lives in US/UK/Canada You have to know English.

    $549 (Avg Bid)
    $549 평균 입찰가
    8 입찰

    Only preferred European because company require the european, amerian

    $169 (Avg Bid)
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    13 입찰

    We need to use several computers in many regions remotely and this lasts for many years. It needs high internet speed and computer performance. And you must be male who lives in America. You have to know English.

    $375 (Avg Bid)
    $375 평균 입찰가
    2 입찰

    Hello. Everyone. I am looking for a Python expert who can help me asap. My budget is only 10$ because it is just a tiny task. I am going to convert existing Python script to GUI desktop app. My OS is windows 10. [로그인하시면, URL을 확인하실 수 있습니다.] Please bid if you are okay with 10$. Thank you.

    $98 (Avg Bid)
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    Computer Vision 1 일 left
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    Hello. Everyone. I am looking for a ML expert who can help me asap. My budget is only 10$ because it is just a tiny task. I am going to run ML project on my laptop. My OS is windows 10. [로그인하시면, URL을 확인하실 수 있습니다.] You need to run it on my laptop via teamviewer. Only running. Please bid if you are okay with 10$. Thank you.

    $76 (Avg Bid)
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    9 입찰

    Please only bid if you are willing to undergo a short unpaid assessment. This job will include translation of our website from English to Catalan and proofreading content. This is an hourly project -- not per word. Project Duration: Indefinite

    $2 - $8 / hr
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    $2 - $8 / hr
    42 입찰