Hi
I've an experience of five years as a Customer Service Representative & Data Entry Operator.
My Current Employer
WNS Global Services Pvt Ltd from May 2018 for International Client.
Previous Employer
1 Wipro BPS from July 2016 to February 2018
2 WNS Global Services Pvt Ltd from 2015 to 2016 for Domestic Client
In this tenure I've acquired below mention skills.
1 Handling Customers Queries & Grievances through live chat, email & letters. I'm well versed with all channels
2 Data Entry for the handled queries
3 Scrub processed data & convert it in to reports
4 Conversion of different files in to different format based on requirement
5 E Commerce Process Handling Experience
Skills:
Excellent Written & Verbal Communication
Well versed with different kinds of software (CRM, SAP)
Able to handle multiple tasks at a time
Ready to Collaborate with team
Enthusiastic
Willing to explore new opportunities to excel my knowledge
THANK YOU FOR GIVING ME A CHANCE TO INTRODUCE MYSELF; IF YOU FIND MY PROFILE FIT FOR JOB. PLEASE LET ME KNOW.