QUALIFICATION SUMMARY
• 8 Years in Managing BPO Company that specializes Outbound Sales and Customer Service
• 2 Years Customer Service, Collections and Retention for a TelCo and Internet Service Company
• 1 Year in Outbound Sales for a TelCo account
• 1 Year in Field Sales for a Software Company
• 1 Year Technical Support for a Web Hosting Company
• Excellent organizational and analytical skills
• Established Mentoring and Leadership abilities
• Comprehensive Experience in Sales Coaching and Training
• Computer Proficiency (Excel, Word and PowerPoint)