I have more than 8 years of solid experience in Customer Service and Virtual Assistance. The accounts I handled were Telecommunications, Healthcare, E-Commerce, Dropshipping, and Logistics.
I am proficient with a couple of CRMs such as Salesforce, Zendesk, Freshdesk, and Gorgias.
My work ethic is exceptional and I can be trained easily. I am eager to learn something new and would greatly appreciate handling roles that I don't have any experience yet.
In addition, I was a Quality Assurance Analyst and a Team Lead for more than 3 years.