Dear Hiring Manager,
I am eager to apply for the customer service position at your company. With over two decades of experience in customer service, complemented by an educational background in English Literature and extensive work history in the US, I am confident in my ability to contribute effectively to your team.
My tenure at Nike, Reebok, and 7-eleven has polished my customer service skills, enabling me to manage diverse customer needs with grace and ensure their satisfaction, consistently exceeding performance targets. Additionally, as a published author of two internationally recognized books( "Angecorex Points", "Transformative Wellness: A Comprehensive Guide to Health, Fitness, Beauty, and Diet Mastery"), I appreciate the power of language in addressing customer concerns positively.
My expertise extends beyond traditional roles; I excel in digital management, including social media, e-commerce, and YouTube. Proficient in tools like Olark, LiveChat, and Zendesk, I ensure seamless support across multiple channels, be it email, phone, or chat.
I am drawn to your company's reputation for prioritizing customer satisfaction and fostering excellence. Eager to leverage my skills to enhance the customer experience, I look forward to discussing how my background and passion for customer service can benefit your company. Available for an interview at your earliest convenience, I can be reached at W: 880-1706003196.
Warm regards,
Mollah Morshed