Technical support representative

China's leading electronic components distributor, LCSC owns 90,000m2 warehouses for a large in-stock quantity. Fast global delivery is available. We are hiring a technical supporter. Below list the require we have for the candidates Technical Support Representatives are responsible for providing service to customers by interpreting application and electronic component selection for sales, customers, suppliers, and other departments to assist in the decision of buying, selling, and providing quality technical assistance to ensure effective customer service. High school degree or equivalent; 2 year related technical degree in electronic engineering or technology is preferred. Exhibits understanding of technical specifications to assist in the selection of semiconductor, electromechanical and optoelectronic components. Exhibits proficiency in the use of block diagrams, schematics, test equipment, and test procedures to analyze and troubleshoot printed circuit board assemblies and sub-assemblies. Ability to understand verbal and written communication of electronic applications and components. Ability to effectively present information and respond to questions from customers, groups, or public events. Proficient PC experience, including Word, Excel, and other software. Excellent at written and clear verbal communication on the telephone, email or in person and interacts effectively with individuals and groups inside and outside the organization. For more information, please click this link: [login to view URL]