"EventHub: The Ultimate Event Planning and Management Platform" -- 3

Reference Website: [login to view URL] 1. Integrated CRM and VRM: Combine the CRM (Customer Relationship Management) and VRM (Vendor Relationship Management) functionalities into a unified dashboard. This will enable seamless communication and coordination between customers and vendors, streamlining the booking process. 2. User-Friendly Website: Design an intuitive and visually appealing website that allows customers to easily navigate through services, customize packages, and make bookings. Implement smooth integration with Razorpay for secure and convenient payments. 3. Customizable Packages: Provide customers with the option to customize their event packages. Incorporate the "add to cart," "book now," "customize this decor," and "add to wishlist" buttons as requested. Offer dynamic pricing options for easy customization. 4. Occasion Planner: Create a step-by-step occasion planner feature where customers can choose their venue, services, and activities. Use pop-ups and expert assistance to guide them through the planning process. 5. WhatsApp OTP Verification: Implement WhatsApp OTP verification for a faster and reliable user experience, especially for customers with limited access to SMS OTPs. 6. Admin Panel and User Roles: Develop an admin panel that allows you to assign specific sections to employees and manage their access levels. 7. Real-Time Updates: Provide real-time updates to customers regarding their bookings, vendor assignments, and the progress of the booking process. Keep customers informed and engaged throughout. 8. Review and Rating System: Incorporate a review and rating system for customers to share their experiences with vendors and services. This will build trust and assist others in making decisions. 9. Multi-Language and Currency Support: Offer support for multiple languages and currencies to cater to an international audience, enhancing the platform's accessibility. 10. Data Analytics: Implement robust data analytics tools to gather insights into user behavior, preferences, and trends. Utilize this data to improve services and enhance customer experiences. 11. 24/7 Customer Support: Provide round-the-clock customer support through various channels to address queries and concerns promptly. 12. Loyalty and Rewards Program: Create a loyalty program to reward repeat customers with discounts, exclusive offers, or loyalty points. 13. Social Media Integration: Integrate social media sharing options to enable customers to share their event plans and experiences, promoting your services. 14. SEO and Digital Marketing: Invest in SEO strategies and digital marketing campaigns to increase the platform's visibility and attract a broader audience. 15. Vendor Payment Management: Integrate VRM functionalities to manage vendor payments efficiently. Set up a transparent system where vendors can submit their pricing details project-wise for materials, service fees based on the type of work, transportation charges per kilometer, and rental material charges for each project. 16. Invoice Generation: Automate the process of generating invoices for vendors based on the agreed-upon pricing details. This will ensure accurate and timely payments to vendors for their services. 17. Vendor Performance Tracking: Implement a system to track and evaluate vendor performance based on customer reviews, ratings, and the successful execution of their services. This will help maintain a high standard of service providers on the platform. 18. Vendor Communication Platform: Create a dedicated communication platform within the VRM to interact with vendors, share booking instructions, and address any queries or concerns they may have. 19. Vendor Feedback Mechanism: Allow customers to provide feedback on vendor services after the event is completed. Utilize this feedback to further enhance the vendor selection process and improve overall service quality. This updated list focuses on the core features and functionalities to streamline your platform for selling decors, venues, catering, makeup artists, performers, and activities as package deals.