Customer success is the primary goal I aim to accomplish. I have experienced leading a team as I worked as a Customer service and Sales Supervisor for more than 4 years and been in the Customer Care and Sales industry for more than 7 years now. I have experienced working as an Inbound, Outbound, e-mail and chat support representative. I am a Microsoft word, Powerpoint and Excel literate. I have also used CRMs like Salesforce, Desk, Magento, Netsuite, Limelight, Fusebill and primary document and expense management software like Google drive and Neat. I could easily get the job done effectively and efficiently.