Qualified IT professional with more than 10 years of experience as a ServiceNow Developer and Administrator. passionate, articulate, goal-oriented, and dynamic professional with a successful background in requirement gathering, technical documentation, software Validation, and Software release and experienced Software Developer in ServiceNow.
Industry Experience : IT, Automobile, Consulting and
Services, Finance, and Banking
Skills : - ServiceNow Implementation ServiceNow Administration ITIL Process Understanding Application Development
ServiceNow :- I bring extensive experience and expertise in designing, implementing, and optimizing ServiceNow solutions. With a strong technical background and leadership skills, I have successfully led and delivered ServiceNow projects, ensuring the effective utilization of the platform to meet organizational needs Demonstrated ability to lead technical teams, providing guidance, mentorship, and oversight throughout the project lifecycle.
• Experienced in collaborating with stakeholders, including business users, architects, and developers, to define technical strategies and ensure successful project outcomes.
• Skilled in managing project timelines, resource allocation, and deliverables to achieve project objectives effectively.
Application Expertise :-
IT Service Management & ITSM PRO, HR Service Delivery and SPM Application development
IT Operation Management and IT asset Management