call centers required, Philippines or India based

FIRST SYNERGY GLOBAL CENTER PHIL CO. We are a brand new call center based in the Philippines and was established last January 2009 with only few accounts started. We are expanding in a very short time simply because of the quality of service that we provide and excellent customer service that we give to both our clients and customers. All of our agents get paid on hourly rate and in exchange we give good results and satisfaction for all our clients. We have two accounts running right now, we have outbound and newly start inbound account. All of them has their own clients, Americans and Australian clients. We are currently running few outbound campaigns such as: 1. Debt Settlement 2. Life Insurance 3. Loan Modification 4. Online Survey We have done also other outbound campaigns like: 1. Advertising 2. Search Engine Optimization 3. Appointment Setting 4. Architectural Glass 5. Surveilance and Security Camera Also currently we just launched our inbound account after striving hard to obtain this excellent project. We are running a Telco account for mobile phones with Australian client and now has 10 seats that work 24/7. We only started with 20 agents and now we have almost 100 agents who are working hard to give excellent service for both outbound and inbound accounts. We are not a big call center but our hearts are as big as veteran and stabled center here in the Philippines. As a member of BPO we are stricly following policies and procedures that make us competitive when it comes to compensation given to all employees. We also have enough equipments to support the hardware and software requirements. We have the best agent that can speak English very well and communicate as one of them. English is our language. Quality is our focus. Success is our goal.

hi.. i would love to work for you.. please see pm...

We can get you Edu leads @ $10 each.

Dear Sir/Madam, I would like to apply as call center agent. I can work with the team 5-6 hours everyday and I can assure you my capability to work as you required on the assignment. I’ve been working for how many years and I hope this experienced can help to have this project. I will try my best to work harder to accomplish the said project. Thank you for your time and consideration. I look forward to speaking with you about this opportunity. Sincerely, Alberto Macaraeg, Jr.

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My name is Rick and I represent and operate a call center located in Manila, Philippines. We have a talented pool of professionals who are college graduates with very good communication skills and able to do multi-tasking if required. We have been in the industry for nearly 6 years now and we have provided inbound and outbound calls for customers in the USA, UK, Australia and Canada. Our agents are experienced in both B2B and B2C telemarketing in the form of credit card pulling, appointment setting, email/chat support, customer service, administrative and virtual assistant functions. Also, they are organized, target-driven and results orientated with extensive experience in lead generation, building sales pipeline, negotiating and closing sales deals and key account management with B2B clients. The agent will be responsible for identifying, qualifying and generating new business leads and setting appointments with qualified prospects through inside sales activities such as pre-sales research, cold calls, prospecting, telemarketing and lead generation. They also have a thorough understanding of how a sales cycle works as well as concepts, process and procedures involving telesales. RESPONSIBILITIES: Develop and implement an effective lead generation campaign to meet or exceed established sales targets. Perform appropriate prospecting and screening activities to identify qualified prospects for new business development. Updating of CRM on a daily basis such as scheduling task lists and appointments. Effectively overcome client objections. Collaborate with appropriate internal resources to develop pre-sales collateral. Make follow-up calls to qualified leads. Maintain up to date schedules on sales & business development consultants to ensure availability for appointments. Maintain open communication with sales & business development consultants. Maintain written documentation of sales activities in order to facilitate appropriate reporting on a weekly basis. Maintain a thorough working knowledge of all services offered by the client and awareness of the market. EXPERIENCE: Three (3) years of related experience with a minimum of two (2) years within the Pre-Sales and Lead Generation. SKILLS: Successful track record of setting appointments with medium to large size accounts. Strong research skills and attention to detail. Demonstrated organizational and planning skills. Ability to effectively work autonomously with minimal management direction. Ability to take initiative and manage time effectively.

Please check PMB