My name is Olga Paulino. I've dedicated most of my life to the Customer Service industry. My expertise ranges from excelling in communication to providing clients with efficient and concise travel information for their trips abroad as an independent travel agent. I recently came across your job listing and instantly became interested in what your company had to offer. I believe I can offer my experience and knowledge to further prolong your company's success.
I've accumulated several customer service skills over the years such as liaison between customers and airline personnel, coordinating promotional campaigns, and more. I'm also fluent in English and Spanish. My references will attest to my punctuality, communication, and problem resolution skills.
• Hands-on experience in broad areas of traveling including air/bus/cruise and hotel
reservation, coordination of U.S., Latin America, and European group tours, e-ticketing, etc.
• Maintain exceptional research, time, and staff management, as well as problem resolution
With all I've listed above, I'd love to sit down with you and get to know you and your company. I'm sure I will exceed your expectations and be an asset to your business. My contact information is on my resume as well as on this cover letter. I'll reach out next week to make sure you've received my resume and cover letter if I don't hear back. Thank you for your time.