Seeking online customer service support

Hi there, I possess unique qualities and experience that will allow me to be the perfect candidate as an email support for your [login to view URL] app users and merchants. I'm an email support veteran with 3 years of experience. I've handled customers of Uber, Spotify, and Waze Carpool (Google) throughout my previous career. I was exposed to customer service processes and programs, team huddles, QA reviews, and all other office frameworks in a daily basis. Apart from my quick learning of processes, I have a rapid typing speed of 120 words per minute (100% accuracy) that allowed me to deliver unbelievable results that reflected in my KPIs as an agent. With that being said, I have solid English mastery and I'm well-versed with drafting professional (sometimes conversational-looking) emails that reflects my passion for helping other people. My rate would be $3 AUD per hour daily for 5 days a week. I currently have no other projects to devote my time with but this, so there's a good chance that I will spend more than an hour to absorb any knowledge I need to absorb and train until I'm fully equipped for supporting our customers. Thanks for reading my proposal and I hope to hear from you soon. Thanks! Nate

Hi Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with your Seeking online customer service support because its one of our skills and we offer this service. I can assign someone who fits your project requirement or assigned to me. My business is to make your business effective, profitable & efficient. I/my team are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. Our team members have more than 7 yrs’ experience in telemarketing, data entry, online research, email handling & customer service/support. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on our profile). Willing to discuss.

Hey there ! I would love to help you out with this project. I am a good Virtual Assistant,Data Researcher,Data Entry Operator,Data Scraper,Great with Excel and Word and a Detail Oriented person, whom delivers given project on deadlines. I read through the entire project and understood it. I am able to provide my work and show that i am capable of handling your projects. This is an Ideal Project for my Capabilities. Check my reviews to an idea about my work. Hope to hear from you. Thanks :)

Hello, I am interested in this project. I am a freelancer worked in data entry (speed 60 wpm), customer support, and web research tasks. I found your project is in-line with my experience and hence I would be happy to work with you. Hourly rate - AU$3 Regards Sachin Bhosale

Ok my hourly rate is 20 USD for this work. I can reduce the price if daily hours increase. I have done email handling work for many client and can completely take care of the same for you also. Please send me complete details along with instructions. Thanks, Swati

Hi, I can help you with serving your app (Snobbi) Customers by responding to their queries and managing their accounts for 15 Aud/hr. If you are interested please contact me, Thank you!

Hello there. I have some experience with being a CSA and would like to work with you. I'm currently working full time for a digital marketing company based in London and would like to start an additional job from home. I look forward to hearing from you and hope that we can work together in the future.

Good day, I am interested in your project. I have experience in customer service for 2 years. You can just ping me to discuss your project. Thanks

I've gone through the description. I'm a Virtual Assistant with past experience of 2 years in customer support for a website (top10bestvpns, top10bestwebhostings) in which I had done the similar kind of work, like replying to customer queries and emails etc., So, this experience might help in getting the work done faster. I can prepare the statements, manage merchant menus and can also reply to the customers accordingly. Also, I've experience in design. So, my quote would be $20-$25 per week i.e., $4 or $5 for one hour. Hoping to hear from you soon. Thanks.

Hello I read the requirements and interested in doing this work. I have 6+ years of experience as virtual/personal assistance, Customer support with expertise in Microsoft Office (Excel, PPT, Word and others) and internet Savvy. Skills include: Attention to details Good analytical skills Strong organization skills Social Media Marketing Media Promotion Microsoft Office (Excel, PPT, Word and others) Internet Savvy Calendar Management Documentation Customer Relationship HR Hiring Can work independently Experience in Outlook Skilled in Project Management Salary Management /Accounting Aware of many Management tools like Jira, Asana, etc. Self-Motivated Data Entry Expert with good typing Speed Administrative Duties I have successfully completed many similar projects. I can assure you that I will be able to assist you in your task in time with quality work. I can start immediately. I will do it with perfection and up to your satisfaction, if given a chance. Eagerly waiting for your response. Thanks and Regards Tanya "Believe in Quality Work"

Hi I just saw your project and I am really interested. I can work for $5 an hour. I am available for the stipulated time of an hour a day and I promise you won't be disappointed with my output. I have extensive face to face experience in customer service; something I can channel onto the online platform. I am available to discuss any further details over chat. Please what time zone should the working hour be in? Thanks Forster

Hey there! I’m from Australia, I believe I have the necessary skills needed for this job. I was a Virtual/Personal Assistant and senior admin executive for Managing Partners in a top tier firm for 6 years. I am reliable, have great organisational skills, my attention to detail is on point and proactive. I am also friendly and am happy to do any task that is required of me. Skills that I have attained from my previous job are as follows: - Administrative duties - Project management skills - Social media management(content creation, answer queries, update, research) - Great interpersonal and communication skills (both verbal and written - English) - Diary and travel management (Organise calendar and arrange necessary travel documents) - Creating and maintaining administrative system - Creating reports for Management - Phone support (Manage calls) - Email management - Writing and formatting documents/contracts/proposals & presentations - Updating and maintaining internal databases and systems for clients/customers - Develop and maintain business relationships with new and existing clients/customers and suppliers - Carry out background research and present findings (Market research) - Working closely with Management for accounts and budgets - Invoicing, accounts payable and receivable - Data entry - Supervise - Microsoft office (Word, excel, powerpoint, suite, outlook) and WORDPRESS **AUD $30 per week If you have any questions, please do not hesitate to contact me.

I can provide quality work in less time period............................................................................................

Hi I 'm really interested in working with you my previous work is somewhat similar in your offered job ,I worked as a customer service assistant in a unibank. Relevant Skills and Experience Hi I'm a customer service assistant in a unibank before maintaining a company based email ... Sorry I failed to include in my proposal that I can use my Skype chat to help me in my work.

I worked as a Virtual assistant for more than 4 years and part of my job is to answer inbound calls and emails for my clients using templates or free format. I already mastered inbound transactions like order taking and doing sales and customer service since I have been part of the contact center industry for 8 years and a virtual assistant for more than 4 years. I am a fast learner and highly trainable. I can work with less supervision and deliver quality service on a timely manner.

I've experienced in b2b trading on portfolio of agro based commodities. Experienced as IT recruiter. Tools used in both cases : Phone, email, chat, f2f So I could better handle this project. Relevant Skills and Experience I've experienced in b2b trading on portfolio of agro based commodities. Experienced as IT recruiter. Tools used in both cases : Phone, email, chat, f2f So I could better handle this project.

Let me do this project for you. With my 5 years experience working in a real customer service environment, I can say that I am definitely equipped and well-trained to do this job. Email support is one of my task in an actual call center in the Philippines, in addition to providing assistance over the phone. Let me handle this job for you and complete this project as per your timeline. Per hour is $30 x 7 days

Expert in Ms-office. I have experience as data entry by using Ms-Office, especially in Excel and Word.

I'm in the business development field, and experienced in technical and customer support. I might be able to help you with this.

A highly organised individual with excellent written & verbal communication skills. I have experience in providing full secretarial, administrative and office management support in my work roles. Relevant Skills and Experience Previous roles of Manager, Executive Assistant, Primary School teacher & running my own business. Strong communication skills, high level of drive, initiative & able to work independently.

I am interested in working on your project for 25 AUD per hour (incl. Freelancer Project Fee of 5 AUD). I have recently started freelancing job on this platform. However, I have huge experience in customer service & office administration which includes assisting members on their membership queries/requirements via emails/calls, maintaining member records, preparing necessary reports, etc during my earlier jobs.