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Independent freelancer - customer service - fluent French and German

$2-8 USD / hour

종료됨
게시됨 3년 이상 전

$2-8 USD / hour

We are negotiating with a client the sales development of ready-made dishes to end-consumers in France and Germany. For this purpose, we are looking for two independent freelancers that will take care of the customer service (after sales), one fluent in French, the other fluent in German. If you are fluent in the two languages, even better, you have a competitive advantage, please post your bid. -- The independent freelancer can work remotely in any country, provided it speaks and writes on those two languages fluently, has a top quality Internet connection, stable and with good upload and download bandwidth and you can work from 8:00 to 19:00 Central European Time from Monday to Saturday on the phone (VoIP, in your pc or notebook) and replying to emails. This is not a job offering, but it is hiring a freelancer independent assistant. -- The work consists of attending customers pre-sales and after sales and answering to their questions quickly by email and/or telephone. You will also detect actively customer trends, customer feed-back, customer suggestions and share asap this information with us so we can adapt the dishes according to each market (France and Germany). Cordiality is a must dealing with clients. If you are a nervous person, there is no problem with it, but this is not a job for you. -- This job does not demands deep technical knowledge of the product, it is about ready-made dishes. This means that if you are experienced with customer care but not experienced with the product, it will be easy to adapt and learn quickly about the product. -- This hiring depends on our client. If they contract us for the work in Germany and France we will hire the freelancer assistant. If our client does not contract us for the work, we will cancel this project here. -- Please, post your most competitive offers of fee per hour , mentioning in them the code DEFR2021. We will not reply to offers that do not have this code in them. Thank you :-)
프로젝트 ID: 28661725

프로젝트 정보

6 제안서
원격근무 프로젝트
활동 중 3년 전

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사용자 아바타
I am Tchaikovski, I read the description of your offer, I think I am the ideal person for this position, so I would like to inform you that I am very interested and would be happy to put my experiences at your disposal. With more than three years of experience in customer service. I speak English, French, Spanish. I have worked for bitrix24 as a sales agent for a year that was an insurance campaign, also for world disney as a customer service agent. I am extremely teachable and I am eager to learn new skills Please contact me for an interview as soon as possible.
$7 USD 45일에
5.0 (1 건의 리뷰)
1.6
1.6
사용자 아바타
I'm native Italian, fluent in French, as I'm a translator and I've studied French for several years and I've lived in Paris for two years. I've experience in customer service, having worked as customer assistant for one year in Portugal and then as sale operator outbound. I'm a kind person, in my previous job as customer assistant I always was very friendly and patient even in stressing situtations. I learn quickly and I'm very flexible.
$10 USD 40일에
4.2 (1 건의 리뷰)
1.8
1.8
사용자 아바타
DEFR2021 Good day!   I'm Thierry, I graduated in sciences, major mathematics. My native language is French, I'm fluent in English and I speak conversational Spanish. I really like your project and I would love to work with you.   I'm a virtual assistant who worked with some E-commerce companies, software/hardware companies, tutoring websites, investment companies, courier companies and others. I was answering customers queries through Calls, Live chat, Emails, Tickets and also checking in the CRM for the customer's account.   My internet is the fiber optic(25mbps), I have AVAST VPN, I own a noise canceling headset(Logitech). I live alone in a very quiet area.    I'm good with technology, I'm an easy learner, a team player, a team leader and I am always focused on my goals. If you consider me, it will be a great honor and I will provide the best service. Waiting for your reply. Thank you.
$7 USD 48일에
5.0 (2 건의 리뷰)
1.0
1.0
사용자 아바타
Bonjour, code DEFR2021 Je m'appelle Robert et je parle et écris couramment le français (langue maternelle) et l'anglais. Je suis un représentant du service clientèle spécialisé dans toutes les demandes de renseignements des clients et je m'occupe de toutes sortes de courriels entrants, du chat en direct, du traitement des commandes, les mises à jour d’adresses de livraison, des remboursements et des annulations sous l’autorisation du recruteur. Je suis un freelance disponible, sérieux et rigoureux pour ce poste. J'ai plus de 02 ans d'expérience dans le marketing numérique et la rédaction en français et en anglais (un atout important pour répondre aux clients en français/anglais de qualité sans aucune faute d'orthographe ou de grammaire). J'ai plus de 2 ans d'expérience sur les plateformes web de vente en ligne, Shopify en particulier. J'ai géré des commandes sur des sites web de commerce électronique et j'ai également assuré le service clientèle par e-mail, chat en direct, téléphone et commentaires sur Facebook dans le passé. J'ai répondu à des clients pour leurs demandes de commande et tout le travail connexe. J'ai de l'expérience sur Shopify, Zendesk, Freshdesk et d'autres plateformes. Je peux être un excellent assistant virtuel pour n'importe quelle entreprise. J'ai encore beaucoup d'autres talents importants dont je n’ai pas parlé ici car il ne s'agit que d'une vision globale. Veuillez me contacter pour plus de précisions. Je vous remercie. Robert
$3 USD 40일에
5.0 (1 건의 리뷰)
1.1
1.1
사용자 아바타
DEFR2021 Hello, I am interested by your project, i have an experience of 13 years in French customer service and feel comfortable to handle this task.
$7 USD 40일에
0.0 (0 건의 리뷰)
0.0
0.0
사용자 아바타
DEFR2021 hello dear sir I have read your project descriptions and understand your needed I am a native French speaker and professional customer service, ready to start right now contact me
$9 USD 10일에
0.0 (0 건의 리뷰)
0.0
0.0

고객에 대한 정보

국기 (GERMANY)
Ingelheim, Germany
5.0
90
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6월 11, 2013부터 회원입니다

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